Hi,
I tried another browser, actually 2 (FireFox and Google Chrome) but stills shows 'Windows Media Player encountered a problem while downloading the file.' Restored twice with different dates, rebooted, used ''Troubledshoot'. I didn't see how to uninstall 'Windows Media Player', I saw Windows 8.1 version. I saw Win 7 and 8.1. (might have missed it
)