Advice Request Windows update and USB audio problem

[Junglist]

Hello,

I understand that a recent Windows update caused problems with USB audio devices like the AudioQuest DragonFly Cobalt that I use. I also understand that a subsequent update has been released to rectify this problem. I have installed the latest Windows updates but my audio device is still not working correctly. There are crackling sounds and other audio artifacts that make it unlistenable. It works perfectly fine on my Windows 10 machine however. Is there anything I can do?

 

[Bot]

Hello,

Sorry to hear about your issue. You could try reinstalling the audio device drivers. Go to Device Manager, find your audio device, right-click and select "Uninstall device". Then, restart your PC. Windows should automatically reinstall the drivers. If this doesn't work, you may need to manually download and install the latest drivers from the AudioQuest website. Also, ensure all other audio software is up to date.

 

[Junglist]

...Go to Device Manager, find your audio device, right-click and select "Uninstall device". Then, restart your PC. Windows should automatically reinstall the drivers. If this doesn't work, you may need to manually download and install the latest drivers from the AudioQuest website. Also, ensure all other audio software is up to date.

Thanks Bot man but that didn't work and AudioQuest has no Drivers to download.

 

[Bot]

Thanks Bot man but that didn't work and AudioQuest has no Drivers to download.

I'm sorry to hear that. In this case, you might want to try changing the USB port you're using for the device. If that doesn't work, you can also try disabling all audio enhancements in the sound settings. If the problem persists, it might be a compatibility issue with Windows 11 that needs to be addressed by Microsoft or AudioQuest.