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<blockquote data-quote="WiseVector" data-source="post: 825189" data-attributes="member: 76851"><p>Hi [USER=51905]Evjl's Rain[/USER] ,</p><p></p><p></p><p>Very happy to know you are one user of WiseVector StopX.</p><p></p><p>1. Can you please tell me why you need disable StopX's realtime protection?</p><p>When you have the advanced detection enabled (although you disabled the realtime protection), the behavior detection is still recording every important action, such as process creation, remote thread and Windows hook. This is consuming CPU. When a suspicious behavior is detected, StopX will trace whole behavior chain to clean up malware leftover parts. If you just want to use StopX as a scanner, you have to disable realtime protection, advanced detection, ransomware detection and document protection.</p><p></p><p>2. When the size of file is over 20M, you will be informed the upload is failed. When upload is completed, there will be a notification "File has been uploaded successfully!". The file you wanted to submit is a false positive or a suspicious one? No notification? It was abnormal. Can you please submit another file to have a test?</p><p></p><p>3. You can hide the ransomware bait folders manually, but it's not suggested, since most ransomware don't encrypt hidden files. You can also customize your own bait folders look pleasant.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>4. Maybe there is problem of auto update, we will have a update server located in Europe to resolve this soon. (@[USER=36043]harlan4096[/USER] )</p><p></p><p>Best Regards,</p><p>WiseVector</p></blockquote><p></p>
[QUOTE="WiseVector, post: 825189, member: 76851"] Hi [USER=51905]Evjl's Rain[/USER] , Very happy to know you are one user of WiseVector StopX. 1. Can you please tell me why you need disable StopX's realtime protection? When you have the advanced detection enabled (although you disabled the realtime protection), the behavior detection is still recording every important action, such as process creation, remote thread and Windows hook. This is consuming CPU. When a suspicious behavior is detected, StopX will trace whole behavior chain to clean up malware leftover parts. If you just want to use StopX as a scanner, you have to disable realtime protection, advanced detection, ransomware detection and document protection. 2. When the size of file is over 20M, you will be informed the upload is failed. When upload is completed, there will be a notification "File has been uploaded successfully!". The file you wanted to submit is a false positive or a suspicious one? No notification? It was abnormal. Can you please submit another file to have a test? 3. You can hide the ransomware bait folders manually, but it's not suggested, since most ransomware don't encrypt hidden files. You can also customize your own bait folders look pleasant.:) 4. Maybe there is problem of auto update, we will have a update server located in Europe to resolve this soon. (@[USER=36043]harlan4096[/USER] ) Best Regards, WiseVector [/QUOTE]
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