Greetings,
I'm here on behalf of my nephew who got a virus on his school laptop "by doing nothing at all." His sister got something a couple of years back by also "doing nothing at all" which I was able to fix. This one is a little harder to remove, and this forum seems to have a pretty good track record of removing this virus. He has that virus where dllhost.exe has about 30 instances running which also maxes out his CPU. I've ran a Malwarebytes and ESET scan in "safe mode with command prompt" because the symptoms didn't disappear in "with networking." No luck there. I also downloaded and ran Kaspersky's TDSSKiller which didn't find anything. I took ownership of the dllhost.exe file in the SysWOW64 folder and renamed it to dumbass.exe (nephew didn't find that as humorous as I did) so at least now it's not running. I downloaded, ran and attached the files from the FRST scan. Any help would be greatly appreciated, thanks.
I'm here on behalf of my nephew who got a virus on his school laptop "by doing nothing at all." His sister got something a couple of years back by also "doing nothing at all" which I was able to fix. This one is a little harder to remove, and this forum seems to have a pretty good track record of removing this virus. He has that virus where dllhost.exe has about 30 instances running which also maxes out his CPU. I've ran a Malwarebytes and ESET scan in "safe mode with command prompt" because the symptoms didn't disappear in "with networking." No luck there. I also downloaded and ran Kaspersky's TDSSKiller which didn't find anything. I took ownership of the dllhost.exe file in the SysWOW64 folder and renamed it to dumbass.exe (nephew didn't find that as humorous as I did) so at least now it's not running. I downloaded, ran and attached the files from the FRST scan. Any help would be greatly appreciated, thanks.