Assigned ZEMANA AM causing BSODs

[scoob95]

why does one of Zemana 's driver cause BSODs at the end of deep scan . I have tested this on various version of Windows OS . Zemana should fix this as quickly as possible because it is probably the best secondary scanner

 

[Malware1]

Could you report it at dev@zemana.com?

 

[scoob95]

maybe but I want to know have any other users at MT faced this problem ?

 

[frogboy]

Never had a problem and using ZAM on three machines.

 

[Rishi]

This looks like a machine specific issue, nothing like that experienced here and I use it regularly.One thing though, just uncheck scheduled scanning at startup in the settings if you have premium, it can cause conflicts.

 

[OokamiCreed]

Never had a problem with Zemana although I've had a problem where when a scanner was done, it crashed. This happened with EEK. I do believe it was the system itself, not the program. Unfortunately it has only happened once so it's not fresh in my mind as to what I did to fix it.

 

[Ink]

One thing though, just uncheck scheduled scanning at startup in the settings if you have premium, it can cause conflicts.

I use Zemana AntiMalware Premium with the startup scan, what kind of conflicts? I haven't experienced any issues so far.

@scoob95 I will perform a Deep Scan and report back.
Windows 10 64-bit (Windows Defender and Zemana AntiMalware Premium), with no other security software running in real-time.
Edit: And could you tell us more about the systems with BSOD, what version of ZAM, other security installed?

 

[Azure]

Windows 10 x64

Did a deep scan yesterday. There was no BSOD.

 

[Rishi]

I use Zemana AntiMalware Premium with the startup scan, what kind of conflicts? I haven't experienced any issues so far.

Zemana AntiMalware 2 BETA | Page 61 | Wilders Security Forums

 

[illumination]

I run Zemana as well, with deep scans, and no problems.

 

[frogboy]

I just did a deep scan on a HP i5 Windows 7 and a Toshiba i7 Windows 10 Pro and no problems.

 

[Deleted Member 333v73x]

No problems, try reporting it to @iIda15 and/or @TwinHeadedEagle our Zemana Staff here at MalwareTips

 

[TwinHeadedEagle]

Please use Contact form to contact Zemana support:

ContactUs

 

[jamescv7]

Likely an isolated issue, the dump will be save on your system32 directory which better not to delete it but rather keep and upload to them for investigation.

Does happened frequently the time you perform Deep Scan?

 

[scoob95]

@jamescv7 yes. It happened quite a number of times

 

[someguy]

I just had bsod problems with ZAM on my laptop running vista. Have been using ZAM for about a year without problems then all of a sudden got bsod showing zamguard32.sys as the cause. Wasn't running any scans, ZAM real time protection was just running. I've seen a few other posts elsewhere of people getting bsod from ZAM. Haven't looked into my problem but did remove/uninstall ZAM with revo uninstaller and not having any problems now.... Have downloaded ZAM again and will probably try using it again as I do like the program a lot.

 

[TwinHeadedEagle]

Hello and welcome

To understand what caused the problem we have Send Feedback option that you can use if something similar happens next time: