Assigned Zemana Uninstall problem

[DJDANY]

I install ZAM,now i uninstall with Revo Uninstaller Pro and in C:\Windows ZAM_Guard.krnl.trace it is still there,I looked for dirt in appdata and regedit.I delet ZAM_Guard.krnl.trace but reappears.
Something is not right ...

 

[ForgottenSeer 55474]

I would try Iobit uninstaller,but that is just me

 

[Duotone]

Or try this GeekUninstaller | GeekUninstaller it help me removed old traces of AX64 that Revo never found.

 

[DJDANY]

thank you for your reply but big problem is ZAM_Guard.krnl.trace what is this and why when delet reappears ?

 

[DJDANY]

I did referral to Zemana,i wait now their answer...
And NOW surprise !
"
Dear User,

Thank you for contacting us,

I have confirmed the issue, it will be fixed in future releases.

You can install Zemana AntiLogger or Zemana AntiMalware on a device. AntiLogger 2.0 already includes AntiMalware and provides much more than AntiMalware. ID theft protection feature: This contains all protection modules on AntiLogger 1.9 as improved."
...
P.S.
Very,very suspicious,you trust now in Zemana ??

 

[Ink]

Very,very suspicious,you trust now in Zemana ??

What exactly are you suspicious about?

I uninstalled ZAL 2.0 with Revo Free and have no remaining folders/file.

 

[DJDANY]

^and in C:\Windows ZAM_Guard.krnl.trace it is still there?

 

[DardiM]

"ZAM_Guard.krnl.trace what is this and why when delet reappears"

=> One service is certainly still running :

zamguard64.sys

(another, zam64.sys , creates ZAM.krnl.trace)
​

=> how to delete

 

[HarborFront]

Finally, I managed to get rid of that ZAM_Guard.krnl.trace

No more Zemana products on my system

I used Autoruns to kill it (BTW, Autoruns show its path in the registry)

Then I went to the registry to delete that entry

Rebooted

Went to C:/Windows/System32/drivers to delete that ZAM thing (last item on the list)

Then went to C:/Windows and delete ZAM_Guard.krnl.trace

Reboot again and no more ZAM files

Thats it!

 

[DardiM]

Finally, I managed to get rid of that ZAM_Guard.krnl.trace

No more Zemana products on my system

I used Autoruns to kill it (BTW, Autoruns show its path in the registry)

Then I went to the registry to delete that entry

Rebooted

Went to C:/Windows/System32/drivers to delete that ZAM thing (last item on the list)

Then went to C:/Windows and delete ZAM_Guard.krnl.trace

Reboot again and no more ZAM files

Thats it!

That is what was explained on the link I posted before, after the service names, you have not seen it ?

=> 'how to delete' was not a question => it was the link to a thread that already resolved this problem,
(click click click on it)

 

[Berny]

Faced the same issue.

Cleaning Zemana leftovers with JV16 PT + Reboot was the fix.

 

[DJDANY]

Autoruns to kill it (BTW, Autoruns show its path in the registry)

where is this Autoruns ?and this is troian from Zemana ?

 

[DardiM]

where is this Autoruns ?and this is troian from Zemana ?

- http://live.sysinternals.com/autoruns.exe

- It is not a trojan from zemana, just a problem of services not removed => create files

 

[DJDANY]

Autoruns for Windows -this is ?

 

[Ink]

Autoruns for Windows -this is ?

Yes, that's the program.

 

[tim one]

I've experienced a similar problem with an old McAfee IS OEM version on my notebook.
Some residual files maintained active McAfee services and I solved using the official Uninstall Tool.
Zemana doesn't have an official unistall tool, so I think it is necessary to manually remove the leftovers, or trying with Soft Organizer.

 

[Rlyeh]

Finally, I managed to get rid of that ZAM_Guard.krnl.trace

No more Zemana products on my system

I used Autoruns to kill it (BTW, Autoruns show its path in the registry)

Then I went to the registry to delete that entry

Rebooted

Went to C:/Windows/System32/drivers to delete that ZAM thing (last item on the list)

Then went to C:/Windows and delete ZAM_Guard.krnl.trace

Reboot again and no more ZAM files

Thats it!

THANK YOU!

 

[JB007]

Hello
There is also @TairikuOkami ' code here : Q&A - Uninstalling Zemana leaves Drivers behind?