ZoneAlarm and 360 Total Security

[Jaspion]

I tried an installation with 360 Total Security and ZoneAlarm, but ZA pops up a message every boot about 360TS trying to modify (flag DELETE) ZAlog.txt which is the ZA log file in ProgramData. Anybody has an idea what is going on?

The behavior monitor was turned off in 360TS, by the way.

 

[Venustus]

I tried an installation with 360 Total Security and ZoneAlarm, but ZA pops up a message every boot about 360TS trying to modify (flag DELETE) ZAlog.txt which is the ZA log file in ProgramData. Anybody has an idea what is going on?View attachment 12849

The behavior monitor was turned off in 360TS, by the way.

Try excluding ZA from 360 and vice -versa!
Maybe that will solve it?!

 

[Jaspion]

Try excluding ZA from 360 and vice -versa!
Maybe that will solve it?!

That was done already, that is, ZA was excluded from monitoring by TS (only file saving check enabled, and only executables and documents, so a .txt shouldn't be monitored). And you can't exclude anything from messing with ZA files because of its self-protection.

 

[Venustus]

I've never used it!
Sorry I couldn't be of more help!
Can you exclude in 360 the folder where ZA logs are kept?

 

[Jaspion]

I've never used it!
Sorry I couldn't be of more help!
Can you exclude in 360 the folder where ZA logs are kept?

Wait, you may be right. I think I forgot to exclude the ProgramData ZA folder. I'll check that and report.

Edit: although it is strange still because the real-time monitors shouldn't even be monitoring any program's behavior nor a .txt being modified. I have also noticed on a different occasion that even when you turn off the file saving check, some malware files still get blocked on writing. So TS does behave in unexpected ways.

 

[Venustus]

Wait, you may be right. I think I forgot to exclude the ProgramData ZA folder. I'll check that and report.

Ok,keep me posted!

 

[Jaspion]

I tested it, and yes, that simple solution solved it, thanks for calling my attention to it!

 

[Venustus]

I tested it, and yes, that simple solution solved it, thanks for calling my attention to it!

You're welcome!