Remove Certified Toolbar (Uninstall Guide)

Certified Toolbar is a browser hijacker, that offers a web search engine (search.certified-toolbar.com) and toolbar which are being promoted via other free programs, and once installed on your computer, they will hijack your browser homepage and replace your default search engine.Furthermore, this browser hijacker will display ads on your search results, and each time you open your web browser, an advertising window will pop-up.
[Image: search.certified-toolbar.com Homepage]
Certified Toolbar got on your computer after you have installed another free software or add-on that had bundled into their installer this browser hijacker. For example, when you install vShare, you’ll also install the Certified Toolbar, set your browser homepage to http://search.certified-toolbar.com/?si=42098&tid=2873&bs=true&q=gd and change your default search engine to http://search.certified-toolbar.com.However, when you uninstall vShare from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove Certified Toolbar from your favorite web browser manually.
[Image: Certified Toolbar installation]
You should always pay attention when installing software because often, a software installer includes optional installs, such as this browser hijacker. Be very careful what you agree to install. Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

Remove search.conduit.com and Conduit Toolbar from your browser

STEP 1 : Uninstall Certified Toolbar from your computer

Certified Toolbar has installed two programs (Certified Toolbar and Protected Search) on your computer, which we will need to uninstall.

  1. To uninstall Certified Toolbar and
    Protected Search program from your computer, click the Start button, then select Control Panel, and click on Uninstall a program. for Windows Vista, Windows 7 and Windows 8 user. (Add or Remove Programs for Windows XP)
  2. Search and uninstall Certified Toolbar 2.1 and Protected Search 1.1 from your computer.
    [Image: Uninstall Certified Toolbar]

Please note that on some computers this program might be renamed or missing, carefully look for program developed by SimplyTech Ltd. , and uninstall it from your computer.


STEP 2 : Remove the Certified Toolbar residual damage from your browser

The Certified Toolbar has installed several browser extensions developed by Conduit Ltd. and SimplyTech Ltd., has changed your homepage to search.certified-toolbar.com, and has changed your default search engine.

Remove Certified Toolbar from Internet Explorer

  1. Open Internet Explorer, click on the gear icon [Image: icongear.jpg] (Tools for Windows XP users) at the top (far right), then click again on Internet Options.
    Internet Options in IE
  2. In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
    Reset Internet Explorer
  3. In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.
    Internet Explorer back to its default settings
  4. When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
  5. Close and open Internet Explorer again.

Remove Certified Toolbar from Mozilla Firefox

  1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
    Firefox Troubleshooting Information
  2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
    Firefox default settings
  3. To continue, click Reset Firefox in the confirmation window that opens.
  4. Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish

Remove Certified Toolbar from Google Chrome

  1. Remove Certified Toolbar extensions from Google Chrome.
    Click the Chrome menu Chrome menu on the browser toolbar, select Tools and then click on Extensions.
    In the Extensions tab, remove (by clicking on the Recycle Bin) the Certified Toolbar extension from your computer.
    [Image: Certified Toolbar Chrome extension]
  2. Set Google Chrome default search engine from search.certified-toolbar.com to google.com .
    Click the Chrome menu Chrome menu  button, then select Settings and click on Manage search engines in the Search section.
    In the Search Engines dialog that appears, select Google and click the Make Default button that appears in the row.
    Next, search for search.certified-toolbar.com in the Search Engines list and click the X that appears at the end of the row.
    Set Google as your default Search Engine in Chrome
  3. Change Google Chrome homepage from search.certified-toolbar.com to its default.
    The Certified Toolbar has modified your Google settings to open their webpage whenever you start your browser, so we will need to revert this change.
    Click the Chrome menu Chrome menu , then select Settings and click on One the New Tab page in the On Startup section.
    [Image: Change Google Chrome homepage to its default]

STEP 3: Remove Certified Toolbar browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer for Certified Toolbar registry keys and browser extensions that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    [Image: AdwCleaner Icon]
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    [Image: Adwcleaner Scan]
    AdwCleaner will now start to search for Certified Toolbar malicious files that may be installed on your computer.
  4. To remove the Certified Toolbar malicious files that were detected in the previous step, please click on the Clean button.
    [Image: AdwCleaner removing infections]
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

STEP 4: Clean up the various Windows shortcuts that have been hijacked by Certified Toolbar virus

The Certified Toolbar infection will hijack your Desktop, Taskbar and Start Menu shortcuts by adding to your browser shortcuts the argument http://search.certified-toolbar.com/…... In this third step, we will need to remove this malicious change from your browser shortcuts.

  1. Search for your browser shortcut (Desktop, Taskbar or Start Menu Shortcut), then right click on it and select Properties.
    [Image: Firefox Shortcut properties][Image: taskbar shortcut hijacker]
  2. In the Shortcut tab, in the Target field, remove the http://search.certified-toolbar.com/ argument. Basically, there should be only the path to browser executable file. Nothing more.
    [Image: Certified Toolbar shortcut hijack]

If you are experiencing problems while trying to remove the Certified Toolbar search shortcut hijack, you can download Shortcut Cleaner from the below link, and then you’ll just need to run this utility to fix your Windows shortcuts. When it is done, it will show you a log that contains a list of shortcuts that were cleaned.
SHORTCUT CLEANER DOWNLOAD LINK (This link will open a new webpage from where you can download Shortcut Cleaner on your computer)


STEP 5: Remove Certified Toolbar malicious files from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, adware, spyware and more.

  1. You can download Malwarebytes Anti-Malware Free from the below link,then double click on it to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process.
    Do not make any changes to default settings and when the program has finished installing, click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan and then click on the Scan button to start scanning your computer.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Certified Toolbar virus
  5. When the Malwarebytes scan will be completed,click on Show Result.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image:Malwarebytes removing malware]

STEP 6: Double check for the Certified Toolbar infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).

  1. You can download HitmanPro from the below link, then double click on it to start this program.
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro installation
  3. HitmanPro will start scanning your computer for malware, as seen in the image below.
    HitmanPro scanning for Certified Toolbar virus
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
    HitmanPro scan results
  5. Click Activate free licenseto start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

Your computer should now be free of the Certified Toolbar infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove Certified Toolbar hijacker from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ and I will keep you up-to-date with the latest computer infections and malware threats.

  • herby

    I also will thank you für this very helpful infos. One question i still have: I’m using Firefox and after reseting it, i got a folder on my desktop which may includes all settings, profiles, scripts, add-ons etc. Can i implement it back into FF – and if so, how can i do? The new folder is called “q0zjjv9s.default”.

  • dave belton

    the nuts! been trying for months to get rid of certified tool bar not listed in control panel i deleted from registry you name it i tried it even wrote to software manufactures in Israel! the adw cleaner did the jo but follwed up with other 2 programs in case :)

  • ML

    Thank you thank you thank you thank you!

    I tried three or four guides before this but only this worked. The adwcleaner finally got the job done. Awesome!

  • Edgardo

    Muchisimas gracias por las indicaciones, pude deshacerme del molesto programa y ademas de otro que nunca habia podido desinstalar, muchas gracias.

  • H Laußegger

    Es scheint zu funktionieren. Recht herzlichen Dank.

  • vijay

    thanks a lot… you have posted the instructions very clearly and in a detailed manner. It was very helpful.

  • jörgen melms

    thanks! useful to clean my sons puter. again…

  • Priem

    You are amazing!…My problem with certified tool bar is solved now!…Great! Thank you!

  • Hugh

    After not scceeding on removing Certified toolbar on my own, I tries this approach and “Bravo!” they worked for me.

    Thanks

  • Neil

    Just four words: Thank you so much!

    ADW Cleaner worked like a charm.

  • Jeffy Jan

    Thanks Stelian!
    I have been trying out to remove the malicious certified toolbar – browser hijacker since many days. No other solution worked out. Thank You so much for making it!!!!!

  • Grudgrich

    Thank you!!

  • Colin Munro

    Stelian a big THANK YOU from me all the way from Scotland got the problem fixed at last with your help

  • Paul R

    You are brilliant ADW cleaner did it no other site worked for me brilliant. Thanks so much. Paul

  • Tdarkness

    thank you! adwcleaner did the job for me!

  • rs gopal

    I have dula boot system with windows 7 and xp, my windows 7 is infected with certified search toolbar. Have tried all the above options like unistalling remove from add on making default search but without any success except for short cut cleaner. Will do the same and revert back

    • Stelian Pilici

      Hello Rs,
      Did you scan with Adwcleaner,HitmanPro and Malwarebytes??

  • Krem

    Hello Stelian, you’re a wizard :))))). This is the best site I found on the internet and I fix the problem permanently. THANKSSSSS!!

  • Loh Dee

    This site was helpful. The search certified was removed from my browser. Thanks!

  • Llamar

    Thanks Stelian! this site is awesome!