Remove Start.MySearchDial.com hijack (Removal Guide)

Start.MySearchDial.com is a browser hijacker, which is promoted via other free downloads, and once installed it will add MySearchDial Toolbar, and change your browser homepage and search engine to Start.MySearchDial.com.
[Image: Start.MySearchDial.com virus]
Start.MySearchDial.com will display advertisements and sponsored links in your search results, and may collect search terms from your search queries.
Start.MySearchDial got on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
For example, when you install MySearchDial, you will also agree to change your default browser homepage and default search engine to Start.MySearchDial.com and install the MySearchDial Toolbar.
[Image: Start.MySearchDial.com search]
However, when you uninstall MySearchDial from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove MySearchDial Toolbar and Start.MySearchDial.com from your favorite web browser manually.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Start.MySearchDial hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Start.MySearchDial.com browser hijacker (Virus Removal Instructions)

This page is a comprehensive guide, which will remove Start.MySearchDial.com from Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Start.MySearchDial programs from your computer
STEP 2: Remove Start.MySearchDial from Internet Explorer, Firefox and Google Chrome
STEP 3: Remove Start.MySearchDial.com adware with AdwCleaner
STEP 4: Remove Start.MySearchDial.com virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the Start.MySearchDial.com infection with HitmanPro

STEP 1 : Uninstall Start.MySearchDial programs from your computer

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. To uninstall the MySearchDial program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
    [Image: Control Panel in Windows Start Menu]
    If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select “Control Panel” from there.
    [Image: Control Panel in Windows 8]
  2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category. This option is shown by the arrow in the image below. If you are using the “Classic View” of the Control Panel, then you would double-click on the “Programs and Features” icon instead.
    [Image: Uninstall a program]
  3. When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall MySearchDial and any other unwanted or recently installed programs from your computer.
    To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll though the list, and uninstall any unwanted or unknown programs.
    [Image: Uninstall Start.MySearchDial program]

Depending on what program has installed the MySearchDial infection, the above program may have a different name or not be installed on your computer. If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

If you are having issues while trying to uninstall the MySearchDial program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.


STEP 2: Remove Start.MySearchDial from Internet Explorer, Firefox and Google Chrome

Start.MySearchDial has installed a browser extensions (MySearchDial Toolbar), and has changed your homepage and your browser default search engine to start.MySearchDial.com

Remove Start.MySearchDial.com from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon[Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings to remove start.mysearchdial.com]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove start.mysearchdial.com from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove Start.MySearchDial.com from Google Chrome

  1. Remove MySearchDial extension from Google Chrome.
    Click the Chrome menu Chrome menu  button on the browser toolbar, select Tools and then click on Extensions.
    Google Chrome Extensions
    In the Extensions tab, remove MySearchDial 8.0.1 by clicking on the Recycle Bin at the end of the row.
    [Image: Start.MySearchDial Chrome extension]
    NOTE: Start.MySearchDial.com may have added additional extensions which you will need to remove. We recommend that you remove any unwanted or unknown extensions from Google Chrome.
  2. Set Google Chrome default search engine from Start.MySearchDial.com to Google.
    Click the Chrome menu Chrome menu  button, then select Settings and click on Manage search engines in the Search section.
    In the Search Engines dialog that appears, select Google and click the Make Default button that appears in the row.
    [Image: Start.MySearchDial.com Chrome removal]
    Search for Start.MySearchDial.com in the Search Engines list, and click the X button that appears at the end of the row.
    [Image: Start.MySearchDial  Chrome search]
  3. Change Google Chrome homepage from Start.MySearchDial.com to its default.
    MySearchDial has modified your Google settings to open their webpage whenever you start your browser, so we will need to revert this change.
    Click the Chrome menu Chrome menu  button, then select Settings and click on One the New Tab page in the On Startup section.
    [Image: Change Google Chrome homepage to its default]

STEP 3: Remove Start.MySearchDial.com browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “Start.MySearchDial.com” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    Click on Scan button to find Start.MySearchDial.com virus
    AdwCleaner will now start to search for the “Start.MySearchDial.com” malicious files that may be installed on your computer.
  4. To remove the “Start.MySearchDial.com” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove Start.MySearchDial.com virus with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing Start.MySearchDial.com virus

STEP 4: Remove Start.MySearchDial.com virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the Start.MySearchDial.com virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove Start.MySearchDial.com with Malwarebytes Anti-Malware]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware removing Start.MySearchDial.com]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 5: Double-check for the Start.MySearchDial.com infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for Start.MySearchDial.com malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove Start.MySearchDial.com virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

Your computer should now be free of the Start.MySearchDial.com infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Start.MySearchDial.com from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ and I will keep you up-to-date with the latest computer infections and malware threats.

  • Jake

    Thanks for your help. This is a great page. I was able to remove it with everything, but Adw. My Norton AV blocks me from using it saying it’s a high risk with the Sonar Detector. All the other programs have been able to remove it. I tried taking it out of quarantine, but it still won’t open it because it’s a high risk. Am I still at risk from this virus?

  • Christopher Ramirez

    Thanks so much, you saved me. Just one question,is there anything bad that could happen if I wrote feed back on the fake google chrome new tab interfaced and used the searchmydial search engine? I am worried what could happen because of me doing that.. :(

  • SM

    HI Stelian, you are just awesome!! What anti-virus software shall i hv for my windows 8 laptop? I currently have Mccafe, but it’s really USELESS! So is Avast! They both dobt catch hardly any malware / viruses. Please advise. Thank you, SM

  • Doge :o

    Thanks like over 9000 times! :D

  • Dcarney

    You are awesome. Thank you so very much for sharing this information!!!

  • sam

    You rock Stelian

  • KS

    THANK YOU

  • maomao

    谢谢。

  • Malek

    MAN U ARE A BEAST MY PC WAS RUNNIN LIKE A SLUG UNTIL U SHOWED UP I CANT BELIVE IT AND THE ANTI- MALWARE PROGRAM ALSO FOUND SOOO MANY OTHER VIRUSES ON MY PC THANKS YOU ARE THE BEST

  • Austin

    Man you saved my ass like you have no idea. That last program did the trick. It was stuck to my fucking registry. Thanks brother

  • Jen

    Wow thank you SO MUCH

  • Jordan

    Thank you! This was an annoying problem, but this was a thorough guide to help fix the issue.

  • Shipy

    Thanks for the instructions! It was great help

  • trini

    thank you!!! saved my sanity!

  • Joe

    Awesome man Thank You. My machine is clean again. Awesome!!!!!

  • Anuva

    thank you so much

  • Lisa Schensted

    THANK YOU SO MUCH.

  • Katie

    dear stelian! thank you so much! you instruction is very good and helpful! thank you!

  • Vincent

    Outstanding!!!! Many thanks for your help…much appreciated! :)

  • Lauren

    Thank you, thank you, thank you!! My computer was FREAKING out and so I was freaking out, but not anymore :) My appreciations, good sir! :D

  • Heather

    Thank you very much for your very thorough instructions!!!!

  • Randy

    Thank you very much! I was trying to download a free you tube downloader and got hijacked. You saved my computer. Great wisdom and info. Are the programs you listed to use yours?

  • dmg013

    Thank you so very much! Your detailed instructions allowed me to get this bugger off my computer…and to better understand how it got there and how not to do it again!!

  • John Pullen

    Thank you Sir. A very clear concise guide.

  • Father McLunacy

    thanks fella

  • Meghen

    Thank you
    thank you
    thank you!!!!

  • MySearchDialHater

    Thank you Stelian! I picked up ‘myseachdial’ in a seemingly innocent update for Skype. Many insane ‘help’ pages out there got me nowhere. Your advice fixed the probem. Making a PayPal donation later today as a token of my appreciation. Thanks again!!!

  • Ashlynn

    Thank you! I spent a couple of hours troubleshooting but you had the answer.

  • Wendi NaDell Toth

    You are a Godsend! Thank you so much for the help. I just purchased my first brand new laptop a month ago and picked up this crazy mysearchdial garbage attached to a seemingly harmless file viewer download. I am required to use Firefox for college and it was to a point where I could not accomplish ANYTHING online. Please keep doing what you do because you do it VERY WELL.

  • Wendi NaDell Toth

    You are a Godsend…thank you! Just purchased my first brand new laptop a month ago and this crazy mysearchdial thing attached itself to a seemingly harmless file viewer…has haunted me ever since and got to a point where I could no longer do ANYTHING online using Firefox. I am required to use Firefox for college and I was about to lose my mind. Keep doing what you do because you do it VERY WELL.

  • Kyle

    Okay, firstly, thank you SOOOO much haha I couldn’t figure this out for the longest time. Secondly, hey look there’s another Kyle 3 comments down. Yup. Hahaha thanks!

  • Ryan

    Thank you Stelian, AdwCleaner removed MySearchDial perfectly. Donation imminent:) Can I uninstall AdwCleaner, or do I have to keep it because it’s quarantining this virus? I already have Webroot SecureAnywhere that I pay for monthly through my internet provider.

  • Gratefully Alive

    Can’t thank you enough. My laptop is back to fully operational. I used malware bytes.

  • suze q

    I am soooooo grateful…..this was sending me crazy! Thank you. donation on it’s way.

  • Kyle

    Thank you! Your guide was clear and EFFECTIVE. Thank you for allowing me to eliminate this mysearchdial nuisance. Bitdefender didn’t catch it, but your instructions enpowered me to make it go away.

  • gary s

    You did it! Thank you SO much. You saved my PC. Your directions were easy to follow and they worked perfectly.

  • Elliott

    today my laptop got blighted with the vile mysearchdial. This walk through allowed me to nip it in the bud immediately!

  • Hypodrasta

    Bless u, laddy! Incredibly annoying stuff which I have no idea how infiltrated my browser (I never agree to install what I do not want to be installed but ofc everyone says that).

  • A

    Thank you!!!! This was a super annoying issue…

  • Chelsea D

    Thank you so much! You really saved my sanity here! Donated a few bucks, not much but I hope it helps.

  • molly magill

    aaaaaah thank you soo much yours is the only one that worked yeeyyyyyy

  • Tinman

    mysearchdial was created by an Israeli company called Iron Source Israel Ltd. You can visit their site and tell them how you feel about them hijacking your computer and making your life miserable.

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Go ahead with the other steps as Malwarebytes and AdwCleaner should detect and remove any malicious files…
    Stay safe!

  • Travis

    Truthfully worked amazingly for me, anyone with this problem, follow these steps and you will be good to go with your start.mysearchdial problem. Keep up the great work guys; both easy and effective!

  • KP

    Thanks so much. Absolutely easy to follow and effective.

  • Kris Campbell

    Thank You! It worked perfectly –

  • Sara

    Thank you! This was really helpful :) Your instructions was very clear, even I 14 years old Finnish girl understood them. P.S. Sorry my bad English :DD

  • KS

    Worked awesome, thank so much for the easy step by step directions! This was so annoying!

  • Primrose2

    Thank you!!! This cleaned my computer of that My Search Dial. I really appreciate the help

  • Primrose

    Thanks for this – seem to have finally got rid of mysearchdial which was driving me mad. If you still can’t get rid of it then Yahoo answers has some slightly different tips which might help. Worth a try.

  • Care Ash

    You saved my sanity! Thank you so much.

  • bob

    fantastic. thanks

  • Melo

    Awesome man thank u sooooo much

  • Matt

    Thanks a lot dude!! The tips worked perfectly and mysearchdial has been completely removed.
    Wish i’d found your site earlier.

  • Fraser

    Thanks this really helped me I know a lot about hardware but software is on another level. Thanks again.

  • Chris

    great tips, it worked to remove my Start.MySearch components that creeped everywhere on my computer, thanks

  • Special

    Thanks mate!

  • halz

    thanks alot this was great help!! i was panicking trying to get rid of it – it was taking over my latop i was like juhsdmahywudinca! i love you man you’re amazing!!! :D

  • steve

    So helpful. I accidentally downloaded a program and it installed the mysearchdial along with buzzsearch and font(something). Anyway, thank you for this guide. You saved me a lot of time.

    • Rosemary

      Same with me! Thank you!

  • Jong

    holyyy shit, I panicked there a moment!! I mean the mysearchdial was installed too fast It was out of hand, and I trusted the program I downloaded because it was from CNET,,,, OMG, never again!
    But thanks alot! I appreciate it!

  • john

    omg, thank you so much! that thing was taking over my whole computer!

  • Trevor L

    Very helpful. Thank you.

  • Tim

    Cheers dude

  • C

    Thank you soooo much! It worked for me phew!

  • winnieomacpinsentingtondonson

    Excellent. Worked a treat. I wish I found this website earlier, instead of wasting days trying to eliminate the junkware.

  • ssrana1

    Thanks bro! , a very helpful and precise step by step tutorial. Removing the malware was a breeze after that.

  • Maria

    Thanks for this. Had attempted to download ‘Atomic Clock Sync’ from download.cnet.com.(as my clock won’t sync with internet time). who I have always found to be pretty trustworthy for downloads. But this particular software downloaded Mysearchdial and other bits and pieces instead. Your removal instructions worked and are very clear. Thanks again.

  • sm

    That was the most comprehensive article I found to remove this pest “myserachdial” – Thanks you sooo much Stelian :)

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Lets try to remove this infection:
    STEP 1: Run a scan with AdwCleaner

    Please run AdwCleaner (as seen on STEP 3) to remove this infection!

    STEP 2: Run a scan with Junkware Removal Tool

    1.Download Junkware Removal Tool to your desktop from the below link:

    JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

    2. Double-click on the JRT.exe icon to start this utility.

    3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

    Stay safe!

  • ccdd

    thanks – this really helped!!

  • Mick

    Great site very helpful and easy to use, tired of these “stealth programs” being installed, in this case I deliberately unchecked all additional installs when installing some free software, worst bit is it was Avast antivirus which installed it!

    Guess I’ll go back to AVG instead. do NOT reccommend Avast because of this, maybe these providers of free software will wake up and stop associating themselves with these kind of programs!

  • http://malwaretips.com/ Stelian Pilici

    Hello,
    Lets try to remove these programs:
    STEP 1: Run a scan with AdwCleaner
    Please run AdwCleaner (as seen on STEP 3) to remove this infection!

    STEP 2: Run a scan with Junkware Removal Tool

    1.Download Junkware Removal Tool to your desktop from the below link:

    JUNKWARE REMOVAL TOOL : http://thisisudax.org/download

    2. Double-click on the JRT.exe icon to start this utility.

    3. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system’s specifications

    Waiting for your reply to see how everything is running…

  • bjsimon

    Fantastic, I just followed your simple instructions, and it worked as anticipated. The AdwCleaner took out the rest of the Start.MySearchDial crap that I had been burdened with. I am going to leave a donation.