How to remove Trovigo.com redirect (Virus Removal Guide)

Trovigo.com is a browser hijacker, which is promoted via other free downloads, and once installed it will change your browser homepage and default search engine to http://trovigo.com.
[Image: Trovigo.com virus]
Trovigo.com will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. The Trovigo.com hijack is used to boost advertising revenue, as in the use of blackhat SEO, to inflate a site’s page ranking in search results.

Trovigo.com it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.
Trovigo.com homepage was installed by an an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer (BHO) and Firefox/Chrome (plugin) and distributed through various monetization platforms during installation. The browser extension includes various features that will modify the default or custom settings of the browser including the home page, search settings and in some cases will modify Internet Explorer’s load time threshold, place a lock file within Firefox to prevent competing software from changing its settings as well as disable the browser’s Content Security Policy in order to allow for cross site scripting of the plugin.
With Trovigo.com users will also install the Conduit Search Protect software which is designed to prevent other competing web browser plugins from changing the homepage and search settings that are created by the Conduit OurToolbar from being changed automatically. It is typically installed with various Community toolbars.

Trovigo.com got on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker. Very often users have no idea where did it come from, so it’s not surprising at all that most of them assume that Trovigo.com is a virus.
For example, when you install the “Fast Free Converter” program, you will also agree to change your browser homepage and default search engine to http://trovigo.com/.
However when you uninstall the “Fast Free Converter” program from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove Trovigo.com from your favorite web browser manually.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this Trovigo.com browser hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove TroviGo.com (Virus Removal Guide)

This page is a comprehensive guide, which will remove TroviGo.com from your Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Remove TroviGo.com browser hijacker from your computer with AdwCleaner
STEP 2: Remove TroviGo.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool
STEP 3: Remove TroviGo.com malicious files with Malwarebytes Anti-Malware Free
STEP 4: Double-check for the TroviGo.com infection with HitmanPro
(OPTIONAL) STEP 5: Reset your browser settings to remove TroviGo.com from Internet Explorer, Firefox and Google Chrome

STEP 1: Remove TroviGo.com browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for malicious files, adware browser extensions and registry keys, that may have been installed on your computer without your knowledge.

  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
    AdwCleaner Icon
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
    Click on Scan button to find TroviGo.com virus
    AdwCleaner will now start to search for the “TroviGo.com” malicious files that may be installed on your computer.
  4. To remove the “TroviGo.com” malicious files that were detected in the previous step, please click on the “Clean” button.
    Remove TroviGo.com virus with AdwCleaner
  5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
    AdwCleaner removing TroviGo.com virus

STEP 2: Remove TroviGo.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove TroviGo.com extensions from Internet Explorer, Firefox and Google Chrome.

  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the TroviGo.com virus.
    [Image: Junkware Removal Tool scanning for TroviGo.com homepage]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 3: Remove TroviGo.com malicious files from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the TroviGo.com virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove the malware that Malwarebytes Anti-Malware has found]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware while removing viruses]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 4: Double check for the TroviGo.com infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for TroviGo.com malicious files.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove TroviGo.com virus.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

(OPTIONAL)STEP 5: Reset your browser settings to remove TroviGo.com from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the TroviGo.com redirect in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.

Remove TroviGo.com from Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon[Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Remove TroviGo.com from Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.
    [Image: Click on the Menu button then Help]
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    [Image: Troubleshooting Information in Firefox]
  3. Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    [Image: Reset Firefox to its default settings]
  4. To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
    [Image: Click on the Reset Firefox button]
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Remove TroviGo.com from Google Chrome

  1. Click on Chrome’s main menu button, represented by three horizontal lines ([Image: Chrome's main menu button]) .When the drop-down menu appears, select the option labeled Settings.
    [Image: Click on Settings button]
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Show advanced settings link (as seen in the below example).
    [Image: Click on Show advanced settings link]
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset browser settings button.
    [Image: Click on Reset browser button]
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    [Image: Click on Reset button to restore Chrome to default settings]

Your computer should now be free of the TroviGo.com infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the Premium version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove TroviGo.com hijacker from your machine, please start a new thread in our Malware Removal Assistance forum.

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ABOUT STELIAN PILICI

I am the creator and owner of MalwareTips.com.
My area of expertise includes malware removal and computer forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.
I live in Bucharest (Romania), where I run my own local computer repair shop.
I repair both hardware and other operating systems related issues, however most of my business is malware related problems.

You can follow me on Google+ , and I will keep you up-to-date with the latest computer infections and malware threats.

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  • Mohamad Salehi

    مرسی داداش برای راهنمایی های کامل و مفیدی که دادی.:)

  • rach

    Thank you very much – your instructions were very clear and thorough and it took a while but it worked – YAY!! :)

  • renjitnadh

    Thank you Stelian. It helped a lot.

  • http://www.youtube.com/skunner2010 wesley greenhalgh

    Thank for this amazing tut !!!!! the software was the things that removed it i got rid of trivago myself just every time on first opening google chrome trivago search shows but only on opening google chrome once open and clicking the home page it goes to google but opening google chrome first time trivago but the software provided i did see it got rid of a lot of stuff if that software was not there i do not think i would of got rid of trivago , thanksyou very much !!!!

  • Tara

    Stelian you are a wonder, thank you so much from Australia. I have been wanting to get rid of trovigo and other rubbish for ages but your page is the first that worked completely, easily, effortlessly and within five minutes!!!! Before I had to look up forums and what I tried still didn’t remove 100th of what the first program did. Thank you so much once again.Big hugs to you. :)

  • Uday

    Thanks a lot…. It really worked and now I got rid of Trovigo.com…. :)

  • anir

    thank you so much…after wasting three hours on useless discussion forums and utmost disgust at not being able to get rid of this stupid trovigo…finally I landed here!! THANK YOU SO MUCH :)

  • bob

    lol glad i have a mac, but this worked for my freinds pc, thanks

  • antred

    I demand capital punishment for malware programmers!

  • Andrew

    Great work. Couldn’t believe how deeply buried things were. All good now. Thanks

  • Safaia

    Thanks you!!! I finally could remove it. TT^TT
    There are many step to complete, but It’s totally worth it.

  • Vijay

    Thanks a lot. I am able to delete the PUP trivago successfully.

  • Aimee

    Successful, BIGGGG THANK YOU! My AVG let this one through unfortunately. Screwed with my laptop and email account in the process.

  • Mog

    So cool. Thanks for helping me remove that pain in the… “neck” malware.

  • Thankyou

    Thank you so much! I was really fed up with it not going to my usual home page and was quite worried about my laptop. Thank you so so much! Really appreciate it!

  • Tjaro

    It worked! Thank you so much!

  • Jaap

    Tried various other methods before this one. Needless to say they didnt work, and this one did! So thanks alot, a donation will be coming your way!

  • The bob

    Yeah, this worked. Defenitely worth the time, i thought i’d never get rid of it. Thanks for the help.

  • DeeDee

    Just want to say a massive thank you. While this may seem like an effort, it really does work and remove the Trovigo virus. I had my doubts, but I’m so glad that I id this, thank you so much again. The Trovigo viru was effecting my firefox, as it would redirect me to their page everytime I wanted a new tab. And following all these steps fixed the problem and I’m so greatful. Thank you sooooo much!

  • caro

    Thank you! This helped me immensely.