Scam report Scam Alerts

Carmen Russo Has Sent You $0.02 USD PayPal Scam EXPOSED – Investigation

By Thomas Orsolya11 min read

A PayPal notification about a $0.01 or $0.02 payment does not seem like the start of a serious scam. That is exactly why this trick catches people off guard.

Advertisements

In this scheme, scammers send a tiny amount of money and hide an alarming message inside the transaction note. The note tells the recipient to call a supposed PayPal support number right away if they did not authorize the payment.

What happens next is where the real danger begins.

Instead of reaching PayPal, victims are connected to fake support agents who try to create panic, gain remote access to the victim’s device, steal financial information, and pressure them into sending money or buying gift cards.

This article breaks down how the PayPal $0.02 scam works, why the message can look convincing, and what to do if you have already interacted with it.

1 181
Advertisements

Scam Overview

The “Carmen Russo has sent you $0.02 USD” PayPal scam is a modern variation of a broader tactic known as payment baiting combined with tech support fraud.

Instead of sending phishing emails that look fake, scammers exploit something far more convincing: real PayPal transactions.

That single detail changes everything.

Why This Scam Feels Legitimate

Most scams fail because they rely on poorly written emails or fake websites. This one is different.

Victims often receive:

  • A real PayPal notification email
  • A legitimate small payment in their account
  • A note attached to the transaction that appears urgent
Advertisements

The message typically reads something like:

  • “You received this email because your PayPal account processed a payout by small deposit confirmation.”
  • “If you did not authorize this, contact PayPal Customer Care at [phone number] immediately.”
Advertisements

Everything looks authentic because:

  • The email may actually come from PayPal’s system
  • The transaction exists in your account history
  • The sender name, such as “Carmen Russo,” appears like a normal user

This removes the usual red flags people rely on.

The Psychological Hook

The scam works because it triggers a specific reaction: confusion mixed with urgency.

People think:

  • “Why did I receive money?”
  • “Is someone testing my account?”
  • “Is this the beginning of fraud?”
Advertisements

That uncertainty pushes victims to act quickly.

And when a phone number is provided, many people call without thinking twice.

The Role of the Tiny Payment

The $0.01 or $0.02 amount is not random.

Advertisements

It serves several purposes:

  • It avoids suspicion since it is too small to seem like theft
  • It ensures the transaction goes through without triggering fraud systems
  • It acts as a delivery mechanism for the scam message

This technique is similar to something called “microtransaction phishing”, where attackers use legitimate systems to deliver malicious instructions.

Why Names Like “Carmen Russo” Are Used

Scammers often use realistic names to make the transaction look normal.

Advertisements

These names may be:

  • Randomly generated
  • Taken from real people
  • Rotated frequently to avoid detection

The goal is simple: make the payment look like a regular peer-to-peer transfer.

The Fake Support Number

The most dangerous part of the scam is not the payment.

It is the phone number embedded in the message.

Advertisements

Victims are instructed to call what appears to be PayPal customer support.

In reality, the number connects to a fraudulent call center.

These operations are often:

  • Organized
  • Script-driven
  • Designed to sound professional

Once the victim calls, the scam escalates rapidly.

Advertisements

Why This Scam Is Increasing

This tactic has become more common for several reasons:

  • People trust notifications from platforms like PayPal
  • Email security has improved, making traditional phishing less effective
  • Voice scams are harder to detect and easier to personalize

By combining a real transaction with a fake support channel, scammers bypass many traditional defenses.

Real-World Reports

Numerous users have reported receiving these micro-payments with suspicious notes.

In online communities such as Reddit, victims describe nearly identical experiences:

  • Receiving $0.01 or $0.02
  • Seeing a message urging them to call a number
  • Realizing later it was a scam

This consistency shows that the scam is not isolated. It is part of a coordinated campaign.

Advertisements

How The Scam Works

To understand the risk, it helps to break the scam down step by step.

Step 1: The Small Payment Arrives

The process begins when the scammer sends a tiny amount to your PayPal account.

You receive:

  • A notification email
  • A visible transaction in your account

Attached to the transaction is the key element: a fraudulent message.

This message includes:

  • A warning about unauthorized activity
  • A phone number to call

At this stage, nothing has been stolen yet.

The scam is still in its early phase.

Advertisements
Advertisements

Step 2: The Victim Calls the Number

This is the turning point.

The victim calls the number listed in the message, believing it is legitimate support.

The call is answered by someone who:

  • Sounds professional
  • Uses scripted language
  • Identifies themselves as PayPal support

The scammer’s goal is to build trust quickly.

They may say:

  • “We see suspicious activity on your account”
  • “Your account may be compromised”
  • “We need to secure your device immediately”

The tone is calm but urgent.

Step 3: Fear and Urgency Are Amplified

Once the call begins, the scammer escalates the situation.

Advertisements

They may claim:

  • Your account has been hacked
  • Multiple transactions are pending
  • Your funds are at risk
Advertisements

This creates pressure.

Victims are pushed into a state where they are more likely to follow instructions without questioning them.

Step 4: Remote Access Is Requested

Next, the scammer asks the victim to install remote access software.

Common tools include:

  • AnyDesk
  • TeamViewer

They explain it as:

  • “We need to secure your account”
  • “We will help you process a refund”
  • “We need to check your system for threats”
Advertisements

This is the most dangerous step.

Once access is granted, the scammer can:

  • See everything on your screen
  • Control your device
  • Access sensitive information
Advertisements

Step 5: The Fake Refund or Security Process

After gaining access, scammers often run a scripted scenario.

They may:

  • Open your bank account page
  • Display fake transactions
  • Manipulate the screen to show errors

One common trick is the “refund scam”:

  • The scammer claims they accidentally refunded too much
  • They ask you to send the extra money back

Another variation involves:

  • Claiming your device is infected
  • Offering to “fix” it for a fee
Advertisements

Step 6: Extraction of Money

At this stage, the scam becomes direct financial theft.

Scammers may instruct victims to:

  • Transfer money via bank or PayPal
  • Purchase gift cards and share the codes
  • Send cryptocurrency
Advertisements

Gift cards are especially common because:

  • They are hard to trace
  • Transactions are irreversible

Victims are often told:

  • “This is the fastest way to secure your account”
  • “We need this to complete the refund process”

Step 7: Data Theft

Beyond money, scammers also collect sensitive information.

This may include:

  • Banking credentials
  • Email logins
  • Personal identification details

With this information, they can:

  • Access other accounts
  • Commit identity theft
  • Launch additional scams

Step 8: Disappearance

Once the scammer has extracted value, they disappear.

  • The phone number may stop working
  • Emails go unanswered
  • No refunds are issued

Victims are left to deal with the consequences.

Advertisements

What To Do If You Have Fallen Victim to This Scam

If you have interacted with this scam, act quickly. The faster you respond, the better your chances of limiting damage.

1. Disconnect Immediately

If you granted remote access:

  • Disconnect your internet
  • Close the remote software
  • Power off your device if necessary

This stops further access.

2. Remove Remote Access Software

Uninstall any tools like:

  • AnyDesk
  • TeamViewer

Then:

  • Restart your device
  • Run a full security scan
Advertisements
Advertisements

3. Contact PayPal Directly

Reach out to PayPal using official channels only.

  • Log in through the official website
  • Use contact options inside your account

Do not use phone numbers from emails or transaction notes.

4. Secure Your Financial Accounts

Immediately:

  • Change your PayPal password
  • Update your email password
  • Enable two-factor authentication

Then:

  • Check for unauthorized transactions
  • Contact your bank if needed

5. Contact Your Bank or Card Provider

If money was transferred:

  • Report the transaction as fraud
  • Request a reversal or chargeback
Advertisements

Act quickly. Timing is critical.

6. Monitor Your Accounts

For the next weeks:

  • Watch for unusual activity
  • Review statements regularly
  • Set up alerts if available

7. Report the Scam

Report the incident to:

  • PayPal
  • Your local authorities
  • Consumer protection agencies

You can also share your experience on platforms like Reddit to warn others.

8. Be Cautious of Follow-Up Scams

Victims are often targeted again.

Be alert for:

  • “Recovery services” asking for fees
  • Calls claiming to fix the problem

These are usually scams as well.

Advertisements

Is Your Device Infected? Run a Free Malware Scan

Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. The fastest way to find out is to scan your device with Malwarebytes Free — one of the most trusted malware removal tools available.

The free version detects and removes the most common threats, including:

  • Adware — the cause of those annoying pop-ups
  • Browser hijackers — unwanted redirects and changed homepages
  • Trojans and spyware — hidden programs stealing your data
  • Potentially unwanted programs (PUPs) — software you never asked for

👉 Select your device below — Windows, Mac, or Android — then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.

Run a Malware Scan with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

      MBAM3 1
    • Malwarebytes will now install on your device. This usually takes under a minute.

      MBAM4
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      MBAM6 1
    • On the final screen, click Open Malwarebytes to launch the program.

      MBAM5 1
  4. Enable “Scan for Rootkits”

    Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

    MBAM8

    In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

    MBAM9

    Done? Click “Dashboard” in the left pane to return to the main screen.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

    MBAM10
  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.

    MBAM11
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    MBAM12

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

    MBAM13
  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    MBAM14

That’s it — your Windows PC is now clean of trojans, adware, and other malware, and should be back to running smoothly.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Run a Malware Scan with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    Malwarebytes Free for MacScans and removes malware at no cost
    Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, your Mac is clean.
    Malwarebytes For Mac requesting to restart computer

That’s it — your Mac is now free of adware, rogue browser extensions, and other potentially harmful software.

Keep your Mac protectedStop the next infection before it starts
If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Run a Malware Scan with Malwarebytes for Android

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    Malwarebytes for AndroidScans your phone and removes malware at no cost
    Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove malware from your phone

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.


That’s it — your Android phone is now clean — no more malicious apps, adware, or browser redirects.

Keep your phone protectedStop the next infection before it starts
Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Stay Protected: Block Ads and Malicious Sites

Now that your device is clean, keep it that way. Most infections start with a malicious ad or a fake download button — so blocking them at the source is your best defense.

We recommend AdGuard, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.

👉 Download AdGuard and browse safely

The Bottom Line

The “Carmen Russo has sent you $0.02 USD” PayPal scam is a sophisticated trap built on trust, confusion, and urgency.

It does not rely on fake emails or obvious tricks. Instead, it uses real transactions to create credibility and guide victims toward a fake support line.

The key takeaway is simple:

  • PayPal will never ask you to call a random number in a transaction note
  • Legitimate companies do not request remote access to secure your account
  • Urgency is often a sign of manipulation

If you receive an unexpected small payment with a message telling you to call a number, treat it as suspicious.

Ignore the note, verify everything through official channels, and avoid engaging with the phone number.

FAQ

What is the “Carmen Russo Has Sent You $0.02 USD” PayPal scam?

It is a scam where fraudsters send a tiny payment, often $0.01 or $0.02, through PayPal and include a note telling the recipient to call a supposed PayPal support number.

The goal is not the payment itself. The goal is to get you on the phone with fake support agents who will try to scare, manipulate, and steal from you.

Is the PayPal payment real?

Yes, in many cases the payment is real.

That is what makes the scam convincing. The money may actually appear in your PayPal account, and the email notification may look legitimate because it is tied to a real transaction. The scam is hidden in the note attached to that payment.

Is “Carmen Russo” always the name used in this scam?

No.

“Carmen Russo” is just one of many names scammers may use. The sender name can vary from case to case. What matters is the pattern: a tiny payment, an alarming note, and a phone number that claims to be PayPal support.

Why do scammers send only $0.01 or $0.02?

They use a very small amount because it gets your attention without making you think of it as a major theft.

A tiny payment feels unusual and confusing. That confusion makes people more likely to read the note and call the number. It is a low-cost way for scammers to start a much bigger fraud attempt.

Is the phone number in the note really PayPal customer service?

No.

That number is part of the scam. It connects you to fake support agents pretending to work for PayPal. They may sound professional, but they are not legitimate.

Always contact PayPal through its official website or app, not through a number placed in a payment note.

What happens if I call the number?

Once you call, the scam usually turns into a tech support or refund scam.

The person on the phone may claim your account was hacked, your device is infected, or your money is at risk. They may then pressure you to install remote access software like AnyDesk or TeamViewer.

From there, they may try to steal account information, move money, or convince you to buy gift cards.

Can scammers steal money just by sending me $0.02?

Not directly from that payment alone.

The payment is usually the bait. The real danger begins if you call the number, share personal information, install remote access software, or follow their payment instructions.

Should I refund the $0.02 payment?

Do not rush to do anything.

Do not call the number, do not reply to the note, and do not follow any instructions inside the message. Instead, log in to your PayPal account directly through the official site or app and review the transaction there. If needed, contact PayPal through its verified support channels.

How can I tell this is a scam and not a real security alert?

There are several red flags:

  • The warning appears inside a payment note
  • It tells you to call a phone number immediately
  • It creates urgency and fear
  • It claims unauthorized activity without using official support channels

Legitimate account security alerts should be verified directly through your PayPal account, not through contact details supplied by a stranger in a transaction note.

Does PayPal put customer support numbers inside transaction notes?

No.

Transaction notes can be written by the sender. That means scammers can place whatever message they want there. Just because the note appears in a real PayPal transaction does not make the message trustworthy.

What should I do if I already called the number?

Take action immediately.

  • Stop all communication with the caller
  • Disconnect your device from the internet if you gave remote access
  • Uninstall any remote access software
  • Change your PayPal, email, and banking passwords
  • Enable two-factor authentication
  • Contact PayPal and your bank through official channels
  • Review your accounts for suspicious activity

The faster you respond, the better your chances of reducing the damage.

What if I installed AnyDesk or another remote access app?

Treat that as a serious security issue.

If scammers had remote access, they may have seen sensitive information, entered your accounts, or changed settings on your device. Remove the software, run a full security scan, change your passwords from a clean device, and contact your financial institutions.

Why do scammers ask for gift cards?

Gift cards are one of the scammer’s favorite payment methods because they are hard to trace and hard to recover.

Once a victim reads the gift card codes over the phone or sends pictures of them, the money is usually gone. Legitimate companies do not ask customers to solve security issues with gift cards.

Can this scam lead to identity theft?

Yes.

If you shared personal information, banking details, login credentials, or gave remote access to your device, scammers may use that information for further fraud. That can include account takeovers, unauthorized payments, or identity theft.

How do I report this PayPal scam?

You should report it through official channels.

  • Report the suspicious transaction to PayPal
  • Contact your bank if any financial information was exposed
  • Report the phone number and scam details to consumer protection or fraud reporting agencies in your country
  • Keep screenshots of the payment note, emails, and phone number for evidence

Can I recover money lost in this scam?

Sometimes, but not always.

Your chances depend on how you paid, how quickly you act, and what information was shared. Bank transfers, PayPal payments, and card transactions may sometimes be disputed. Gift card losses are usually much harder to recover.

That is why speed matters. Report everything as soon as possible.

What is the safest response if I receive one of these payments?

The safest response is simple:

  • Do not call the number
  • Do not click links in related messages
  • Do not send money back without verifying through PayPal
  • Log in to PayPal directly through the official website or app
  • Contact PayPal using verified support options if you are unsure

That one step can keep a strange $0.02 payment from turning into a much larger loss.

Advertisements

Make your next click a safer one.

Spotting a scam is a good start. These tools can add protection when you browse, open messages, or download software.

Affiliate links We may earn a commission if you buy through these links, at no extra cost to you. How we’re funded

MalwarebytesSCAM & MALWARE PROTECTION

Scam awareness. Malware protection.

Malwarebytes combines device protection with tools for checking suspicious messages and links, so you have more information before you act.

  • Scam Guard for suspicious messages
  • Real-time malware protection with Premium
Explore MalwarebytesExplore features on the official website
AdGuardAD & TRACKER BLOCKING

Less clutter. More control.

AdGuard filters intrusive ads and trackers, helping reduce unwanted interruptions and giving you more control over your browsing.

  • Blocks intrusive ads and pop-ups
  • Filters trackers while you browse
Explore AdGuardExplore features on the official website

Features vary by device and plan. These tools add protection; they do not guarantee that a website or offer is trustworthy.

Join the discussion

0 comments

Share your experience or ask a question about this article.

Discussion

Start the conversation

Have a question or something useful to share? Add the first comment.

Report a comment

Reports are private and reviewed by a moderator.

Written by

Thomas Orsolya

Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.

45,913 articlesWriting since 2023
More from Thomas →

MalwareTips community · since 2009

Stuck on a step? 75,000+ members can help you for free.

Post your question on the forum and our volunteer malware removal experts will walk you through it, step by step.

75K+members
999K+forum messages
100K+forum topics
17+years online

Previous

Florisma Patches EXPOSED – Scam or Legit? Full Investigation

Next

Beware the DeLuca’s Fine Jewelry Has Sent You $0.02 USD PayPal Scam (Investigation)

Share