DHL Shipment Notification AWB811470484778 Email Scam

The “DHL Shipment Notification AWB811470484778” email is a scam that tries to trick you into downloading malware. The email, which looks like it’s from DHL, asks you to confirm the attached “DHL Notification_pdf.rar” document. However, the DHL Notification_pdf.rar attachment contains malware that can harm your computer or steal personal information.

What is the “DHL Shipment Notification AWB811470484778” email?

The “DHL Shipment Notification AWB811470484778” email is a scam that is currently circulating and claiming to be from the well-known international shipping company DHL. The email informs you that a shipment has arrived at the airport under the aforementioned AWB number and includes details such as the flight number, warehouse, and tracking number, as well as an attached DHL Notification_pdf.rar document for your reference.

However, the attached DHL Notification_pdf.rar document is actually a malicious file, often a RAR file, that contains malware. If you download and open the attachment, you risk infecting your computer with malware, which can steal your personal information or cause other damage.

Here is what a typical “DHL Shipment Notification AWB811470484778” scam message looks like:

Subject: DHL Shipment Notification: AWB811470484778

Attachments
DHL Notification_pdf.rar

> Dear Customer,
>
> We thank you for shipping with us, please be informed that your
> following shipment under above mentioned AWB(s) number has arrived
> in our Airport:
> Flight:

> NH550 /
>
> Warehouse:
>
> Shipping Doc:

> Tracking Number:
>
>
> AWB811470484778
>
> Packaging type:
>
>
> Your Packaging
>
> Number of Pieces:
>
> 2 pieces
>
> Weight:
>
> 10.40 kg.
>
>
>
> Attached copy of documents for your kind reference and do not
> hesitate to contact our CUSTOMER SERVICE (CS) for any further
> details.
>
>
>
> Important Notes:
>
> * Please to confirm receipt by return within 24 hours or pass on
> to the correct PIC. Otherwise NOA to be considered as well received
> * Strictly refer to airwaybill ( shipping documents) upon creating
> import declaration (PIB)
> * Storage charges will apply per kg/day basis, starting after
> arrival of the shipment
> * Document Collection 08:30 – 16:00
>
> Import Customer Service
>
> * Email to us: ADMIN.ARRIVALNOTICE@DHL.COM
>
>
> THANKS AND REGARDS,
>
> DHL Global Forwarding
>
> www.dhl.com
>
> _Should you have any concern or complaint with our services, please
> contact our Customer Care e-mail: admin_.ARRIVALNOTICE@DHL.COM
>
>
> Please consider your environmental responsibility before printing
> this e-mail
>
> All transaction are subject to the company’s standard trading
> conditions ( copies are available on request ), which in certain
> cases, exclude or limit the company’s liability. We give no
> warranties and make no representations about the accuracy or
> timeliness or completeness or reliability of this email or other
> email notifications we provide to you. Any reliance on email notices
> are strictly at your own risk. We reserve the right not to issue
> email notices to you from time to time and/or to withdraw or suspend
> our service of issuing email notices to you at our discretion. To
> the fullest extent permitted by law, we disclaim all responsibility
> and liability for the contents of email notices or arising from your
> reliance on email no

The “DHL Shipment Notification AWB811470484778” email is a scam that aims to infect your device with malware to steal your personal and financial information.

If you receive the “DHL Shipment Notification AWB811470484778” email or any other suspicious email it is important to take the following steps:

Do not open any attachments or click on any links in the email. The attachment or link is likely to contain malware.
Do not provide any personal information. Scammers may ask for personal information, such as your address or credit card information, in order to steal your identity.
Verify the authenticity of the email and the sender.
Report the email as spam. This will help to prevent other people from falling victim to the scam.
If you have already opened the attachment, run a full scan on your device with Malwarebytes Anti-Malware.
If you have already provided personal information, contact your bank and credit card companies, and monitor your account for any suspicious activity.

It’s important to be cautious when receiving emails from unknown or suspicious sources and to take steps to protect yourself from potential scams.

Is the “DHL Shipment Notification AWB811470484778” email real?

No, and don’t panic. If you receive the DHL Shipment Notification scam email, do not open the attachment or click on any links. Instead, delete the email immediately. If you are unsure about the legitimacy of an email, you can contact DHL directly to inquire about the shipment.

The “DHL Shipment Notification AWB811470484778” email is a scam that tries to trick you into clicking on a link or opening an attachment. To make the email more credible, these scammers use fake invoice numbers, renewal dates, official logos, and promotional banners.

Here are signs that this email is a scam, even though it looks like it comes from a company you know — and even uses the company’s logo in the header:

A generic greeting is used in place of a name (eg. “customer,” “account holder,” or “dear”).
The sender’s email address is not associated with a legitimate domain name
The email invites you to click on a link to resolve an issue. Most reputable organizations will not ask users to disclose sensitive information (e.g. credit card numbers) by clicking on a link.
There is a time limit or uncharacteristic sense of urgency
Poor grammar, spelling, and sentence structure may hint that an email is not from a reputable source.

While real companies might communicate with you by email, legitimate companies won’t email or text message you with a link to login or update your account. Phishing emails can often have real consequences for people who give scammers their information, including identity theft.

What should I do now?

We recommend that you ignore the content of the “DHL Shipment Notification AWB811470484778” email and delete it from your Inbox.
If you have downloaded any attachments or clicked on any links from this email, or if you suspect that your computer might be infected with malware, you can follow the below steps to scan your device for malware with Malwarebytes and remove it for free.

Check if you’re device is infected with malware

The “DHL Shipment Notification AWB811470484778” phishing emails may contain malware within the attachments or links that appear in the body of the email. By interacting with the malware — for example, opening or downloading an attachment that contains a malicious payload — the user may unknowingly infect their device or network, enabling attackers to gain access to protected applications and data.

To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.

Malwarebytes runs on Windows, Mac, and Android. Click the tab below for the device you want to scan, then follow the steps to remove any malware it finds.

Malwarebytes For WindowsMalwarebytes For MacMalwarebytes For Android

Scan Your Computer with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

Download Malwarebytes

Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

Malwarebytes Free for WindowsScans and removes malware at no cost
Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Install Malwarebytes

When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.
Follow the On-Screen Prompts to Install Malwarebytes

The setup wizard will walk you through a few quick screens:
- Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.
- Malwarebytes will now install on your device. This usually takes under a minute.
- When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.
- On the final screen, click Open Malwarebytes to launch the program.
Enable “Scan for Rootkits”

Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

Done? Click “Dashboard” in the left pane to return to the main screen.
Start the Scan

Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.
Wait for the Scan to Finish

The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.
Quarantine the Detected Threats

When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.
Restart Your Computer

Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

That’s it — your Windows computer is now free of trojans, adware, browser hijackers, and other malware.

Keep your PC protectedStop the next infection before it starts

If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Run a computer scan with ESET Online Scanner
Ask for help in our Windows Malware Removal Help & Support forum.

Scan Your Mac with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.

Download Malwarebytes for Mac

Click the button below to download the latest version of Malwarebytes for Mac.

Malwarebytes Free for MacScans and removes malware at no cost
Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Open the Malwarebytes setup file

When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.
Follow the On-Screen Prompts to Install Malwarebytes

The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.
Select “Personal Computer” or “Work Computer”

Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
Start the Scan

Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
Wait for the Scan to Finish

Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
Quarantine the Detected Threats

When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
Restart Your Mac

Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, your Mac is clean.

That’s it — your Mac is now free of adware, browser hijackers, and other malware.

Keep your Mac protectedStop the next infection before it starts

If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Scan Your Phone with Malwarebytes for Android

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

Download Malwarebytes for Android.

You can download Malwarebytes for Android by clicking the link below.

Malwarebytes for AndroidScans your phone and removes malware at no cost
Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
Install Malwarebytes for Android on your phone.

In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
Follow the on-screen prompts to complete the setup process

When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.

Tap on “Got it” to proceed to the next step.

Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.

Tap on “Allow” to permit Malwarebytes to access the files on your phone.
Update database and run a scan with Malwarebytes for Android

You will now be prompted to update the Malwarebytes database and run a full system scan.

Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.
Wait for the Malwarebytes scan to complete.

Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Remove Selected”.

When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
Restart your phone.

Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.

That’s it — your Android device is now free of malicious apps, adware, and browser redirects.

Keep your phone protectedStop the next infection before it starts

Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
Ask for help in our Mobile Malware Removal Help & Support forum.

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

Stop and verify before you click, log in, download, or pay.

Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

If you already clicked: close the page, do not enter passwords, and run a malware scan.
Keep your operating system, browser, and apps updated.

Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.
Use layered protection: antivirus plus an ad blocker.

Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.
Install apps, software, and extensions only from official sources.

Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

If you already installed something suspicious: uninstall it, restart, and scan again.
Treat links and attachments as untrusted by default.

Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

If you entered credentials: change the password immediately and enable 2FA.
Shop safely: research the store, then pay with protection.

Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.
Crypto rule: never pay a “fee” to withdraw or recover money.

Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.
Secure your accounts with unique passwords and 2FA (start with email).

Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.
Back up important files and keep one backup offline.

Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

If you suspect infection: do not connect backup drives until the system is clean.
If you think you are a victim: stop losses, document evidence, and escalate fast.

Move quickly. Speed matters for disputes, account recovery, and limiting damage.
- Stop payments and contact: do not send more money or respond to the scammer.
- Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
- Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
- Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
- Scan your device: remove suspicious apps or extensions, then run a full malware scan.
- Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
- Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.