If you are seeing random Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses pop-ups, asking you to call a support number, then your computer is infected with an adware program (Rogue.Tech-Support-Scam).
The Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses alert is shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.
The “Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses” pop-up ads are caused by a malicious program, which is typically bundled with other software that you can download for free from the Internet. When the malicious program is installed, an “Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses” alert will randomly pop-up. The fake “Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses” pop-up will have this message:
This site says…
A username and password are being requested by http://assets.datacompromised.in. The site says: “Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses, Call Microsoft Support at +1-888-306-5168 immediately”
As you can see, this program was created for the sole purpose of displaying fake Windows alerts in order to scare you into purchasing remote support services. If you are infected with this program, please ignore any alerts that are displayed and do not call the displayed number. To remove this Trojan and any related software, please use the removal guide below.
How to remove Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses pop-up ads (Virus Removal Guide)
This page is a comprehensive guide which will remove Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses adware and other malicious program that may be installed on your machine.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Scan your computer with AdwCleaner
STEP 2: Scan your computer with Malwarebytes Anti-Malware
STEP 3: Double-check for malware with HitmanPro
(OPTIONAL) STEP 5: Scan your computer with Zemana AntiMalware
(OPTIONAL) STEP 4: Reset your browser to the default settings
(OPTIONAL) Remove the Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses pop-up
This step is needed if the malicious Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses pop-ups will not allow you to close your browser.
- Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager. Alternatively to start the Windows Task Manager, you can press Ctrl+Alt+Del and click on Task Manager or simply press on Ctrl+Shift+Esc.
- Scroll through the list till you see your web browser’s process and left-click on it once so it becomes highlighted. Once you have selected the browser’s process, click on the End Task button as show in the picture below.
- Your browser window should now be closed. The next time you open your browser, do not allow the browser to open the last opened page.
STEP 1: Scan your computer with AdwCleaner
AdwCleaner is a free utility, which will scan your computer and web browser for the Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses adware.
- You can download AdwCleaner from the below link.
ADWCLEANER DOWNLOAD LINK (This link will open a new web page from where you can download “AdwCleaner”) - Before starting AdwCleaner, close your web browser, then double-click on the AdwCleaner icon.
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run. - When the AdwCleaner program will open, click on the “Scan” button as shown below.
AdwCleaner will now start to search for adware and other malicious files that may be installed on your computer. - To remove the malicious files that were detected in the previous step, please click on the “Cleaning” button.
- AdwCleaner will prompt you to save any open files or documents, as the program will need to reboot the computer to complete the cleaning process. Please do so, and then click on the “OK” button.
When your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.
STEP 2: Scan your computer with Malwarebytes Anti-Malware
Malwarebytes Anti-Malware is a powerful on-demand scanner which will remove the Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses redirect from your machine. It is important to note that Malwarebytes Anti-Malware will run alongside antivirus software without conflicts.
- You can download download Malwarebytes Anti-Malware from the below link.
MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”) - Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup” to start the installation of Malwarebytes Anti-Malware.
You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation. - When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
- Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Scan Now” button.
- Malwarebytes Anti-Malware will now start scanning your computer for malware. When Malwarebytes Anti-Malware is scanning it will look like the image below.
- When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Remove Selected” button.
Please note that the infections found may be different than what is shown in the image. - Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats
STEP 3: Double-check for malware with HitmanPro
HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.
- You can download HitmanPro from the below link:
HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”) - Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
Click on the “Next” button, to install HitmanPro on your computer.
- HitmanPro will now begin to scan your computer for malicious files.
- When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
- Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
(OPTIONAL) STEP 4: Scan your computer with Zemana AntiMalware
Zemana AntiMalware is a powerful utility which will remove Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses malware.
This step should be performed only if your issues have not been solved by the previous steps.
- You can download Zemana AntiMalware from the below link:
ZEMANA ANTIMALWARE DOWNLOAD LINK (This link will start the download of “Zemana AntiMalware”) - Double-click on the file named “Zemana.AntiMalware.Setup.exe” to install Zemana AntiMalware on your computer. When the program starts you will be presented with the start screen as seen below.
Click on the “Next” button, to install Zemana AntiMalware on your computer.
- When Zemana AntiMalware will start, click on the “Scan” button.
- Zemana AntiMalware will now scan computer for any malicious files. This process can take up to 10 minutes.
- When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the “Next” button, to remove the malicious files from your computer.
- Zemana AntiMalware will now remove all the detected malicious files, and at the end a system reboot may be required to remove all traces of malware.
(Optional) STEP 5: Reset your browser to the default settings
If you are still experiencing issues with the Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses ads in Internet Explorer (or Microsoft Edge), Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.
Internet Explorer
- Open Internet Explorer, click on the “gear icon” in the upper right part of your browser, then click again on Internet Options.
- In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
- In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
- When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now need to close your browser, and then you can open Internet Explorer again.
Mozilla Firefox
- In the upper-right corner of the Firefox window, click the Firefox menu button (), then click on the “Help” () button.
- From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
- Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
- To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
- Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Note: Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.
Google Chrome
- On your browser, click on the Chrome menu button
- Select “More tools” and click on “Extensions“.
- Remove the unwanted extension by clicking on the “Remove from Chrome” button .
A notice to remove the extension will appear. Click “Remove“.
If you cannot remove an extension as it’s “Installed by enterprise policy“, then you will need to follow our “Remove Installed by enterprise policy extension from Chrome” guide.
Your computer should now be free of the Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses pop-ups. You can remove AdwCleaner from your machine, however we recommend that you keep Malwarebytes Anti-Malware and HitmanPro installed, and perform regular computer scans.
If you are still experiencing problems while trying to remove Access to Internet is BLOCK due to Suspicious Activities & Deadly Viruses pop-up ads from your machine, please start a new thread in our Malware Removal Assistance forum.