Q&A Advanced System Care By IObit detected by Malwarebytes as PUP. Is it really a PUP?

Discussion in 'IObit' started by Dave Russo, Mar 17, 2017.

  1. Xsjx

    Xsjx Level 13

    Feb 21, 2017
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  2. blueblackwow65

    blueblackwow65 Level 11

    Dec 19, 2012
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    Does not make sense about Malwarebytes not detecting it yet detects 358 items on my machine as pua
     
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  3. Xsjx

    Xsjx Level 13

    Feb 21, 2017
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    It detects it lol..
     
  4. jamescv7

    jamescv7 Level 61
    Trusted

    Mar 15, 2011
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    Advanced System Care by itself is not a malicious however the detection brought by Malwarebytes may something to do on different matter.

    PUP (Potentially Unwanted Program) since some of the components may turn aggressive and cause system instability due on possible malicious behavior although not always.

    The detection brought like Avira may turnout on possible fake installer however it can turn out to be False Positive.

    Iobit by company is legitimate however the actions cause to be unethical.
     
  5. nastavnikhe

    nastavnikhe Level 9

    Dec 16, 2012
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    F-Secure
    detected by Zemana as malware
     
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  6. Andytay70

    Andytay70 Level 13

    Jul 6, 2015
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    LOL :p
     
  7. Myriad

    Myriad Level 7

    May 22, 2016
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    " The Gentleman Loser "
    #27 Myriad, Mar 29, 2017
    Last edited: Mar 29, 2017
    I take your point .

    I've been watching that ugly little spat for a few years now .

    The more I look , the more it becomes fuzzy because there are actually two separate issues at work here ,IMO .

    1] Malwarebytes Anti-Malware suspected for some time that IOBit were " borrowing " their malware sigs/ definitions.
    They responded by making an imaginary malware ( which did nothing ) and bundled it into their update cycle.
    And " Poof " , as if by magic , it turned up in the following bunch of IOBit updates ....
    .... "What can't speak can't lie ".

    2] There is also a significant cultural issue here -
    In the West we grow up with a strong grasp of intellectual property , copyright , and a legal system which gives
    a good deal of protection to those rights .
    That notion simply does not exist in China , and it never has ( and I mean no disrespect to China or it's citizens ) .

    On a broader note , IOBit do have a bad rep for sneaking in bundleware /crapware etc , but so do many others.

    Just recently one of my OD scanners picked up a sneaky little rascal called " devidagent"
    Tracking it down led to a folder created years ago by .... guess who ....
    IObit

    I guess the lesson learned is that no matter how good your uninstaller of choice , it is always worth searching
    for remnants , with a few well chosen keywords .
    Everything by voidtools is superb for this BTW , and mighty fast .

    Anyway , I'm not surprised by the reported PUP detections .
     
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  8. Umbra

    Umbra From Emsisoft
    Developer

    May 16, 2011
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    Exact, i live in Asia and honestly here , nobody cares about the word "copyrights" and they even push the affront to almost replicate the name of the product like "Channel n°5" :p
     
  9. shukla44

    shukla44 Level 10

    Jan 14, 2016
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    About time. It started detecting Auslogics disk defrag a while back as PUP. Now this. Very aggressive indeed.
    I use Auslogics disk defrag, it is not a PUP (for me), might be for someone. Same goes to ASC.
     
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  10. spaceoctopus

    spaceoctopus Level 10

    Jul 13, 2014
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    I would not label these products, from Ashampoo, IObit and Auslogics as malware, but i think Malwarebytes is right to block them. As an example look at Ashampoo's products. They give you tons of giveaways. Ashampoo Burning Studio is a good example.

    Why give you for ''Free'' 2017 version, while on their main website their is the version 18,which is their latest product?? Interestingly, Burning Studio 2017 is not officially represented on their main website. You really have to go into detailed searching to find it.

    If you've installed the Burning Studio 2017 compared to the paid Version 18 (Both 2017 latest versions) , you may have noticed that Burning Studio 2017, despite it's ''Free'', it's full of advertisings and Pops Ups.Obviously it's some kind of manipulation by Ashampoo to force you to buy their paid products. I think it is for these reasons that Malwarebytes is agressive against Ashampoo products.

    Ashampoo gives you full featured products, all year long in giveaways, because they want to share the love??seriously;) There is a catch somewhere. And i'm pretty sure that those versions of the their softwares seen in giveaways are outdated under the hood, all this hidden with a nice and intuitive GUI.;)
     
  11. Winter Soldier

    Winter Soldier Level 25

    Feb 13, 2017
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    Couldn't agree more, I had experience with Iobit and Ashampoo products, some really valid no doubt, including their giveaways, but often with aggressive marketing policies.
     
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  12. Vasudev

    Vasudev Level 22

    Nov 8, 2014
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    You spoke my mind out @Umbra
     
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  13. Umbra

    Umbra From Emsisoft
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    May 16, 2011
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    Are you serious? the company behavior has nothing to do with the efficiency of their soft. Doesn't mean a vendor has the right to decide for me what i can use. Auslogics as far i know is system tools (defragger, etc...)
    Malwarebytes Anti-Malware should focus on fixing their poorly made software instead of blocking people the right to use other soft if they wish...:rolleyes:
    Malwarebytes Anti-Malware behavior in this case is more close to a malware than a security soft. That reminds me some malware blocking access to AVs websites so the infected user can't download the cleaning tool...

    Business is business, company has marketing tricks to push their sales; this isn't wrong. Malwarebytes Anti-Malware has no rights in this.
     
  14. spaceoctopus

    spaceoctopus Level 10

    Jul 13, 2014
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    You are right and your point is perfectly valid. Of course the behavior of the company doesn't define the quality of the product, in terms of coding and features. But still a company's behavior is important. You cannot seperate it from the products they sell. Look at IOBIT, i personnally find their products to be quite effective. But some malware experts, and many articles tell you to be cautious about their products. Of course it's not malware.
    Try to imagine a case where ESET decides to integrate IOBIT features into their products. Eset fans would start getting crazy.

    In terms of marketing you are right too.But understand that difference. Emsisoft like many other products sends usage statistics to increase the efficiency and stability of the product. To that they add the possibility, for the user, to see what are the data that are sent to their servers. It's a kind of marketing too, but lets say it's more on the right side than the other. People love their product, buy it simply because of that.

    Now Ashampoo. There is nothing bad, for a company to do some marketing. But not by bombarding you with Pop ups and advertisements, which sometimes freezes your Pc. We are more into some deception here. Take the case of Avast.They advertise their paid products in their free antivirus. There is no problem with that, it's not intrusive.You want to buy a more powerful version or not,it's cool,it's your choice.

    And then, a company cannot all year long give you giveaways...with their best features in it. It goes in contradiction with paying for the same product.Why do this or that??..... It's simple logic. Of course, you decide wether you want to use the product or not. You may whitelist it, to avoid being blocked. But i think Malwarebytes is right in the sense that these products are a bit too much on the deceptive side. Making more cash at all cost. Doing whatever they can to squeeze more revenue.That's the point.

    And to finish, you are again right, they need to improve their product.But i would say in terms of stability and performance. I find it to be doing a great job in terms of protection. Of course, better detections is always appreciated:)
     
  15. Telos

    Telos Level 8

    Jan 29, 2017
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    Baana
    FWIW, Ashampoo giveaway products are labeled by year (2016, 2017...) and are generally reworks of the previous (not current) "official" version with liberal sprinklings of product offers thrown in. In the example above Burning Studio 2017 would be expected to be built upon v17 if v18 is their current offer.
     
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  16. spaceoctopus

    spaceoctopus Level 10

    Jul 13, 2014
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    Thnx for these info! :)
     
  17. Spawn

    Spawn Administrator
    Staff Member Content Creator

    Jan 8, 2011
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    Not sure if you've seen this, but Malwarebytes aren't saying a word.. o_O

    IObit has openly criticised Malwarebytes for flagging its Advanced SystemCare as a potentially unwanted programme (PUP) and removed it without warning.

    This time it seems Malwarebytes was a little overzealous about its flagging.

    As of March 31, IObit says Malwarebytes hasn’t provided any official criteria or communication channels for how to deal with misleading flags.​

    Source: IObit & Malwarebytes spat continues as ‘legitimate’ program is blacklisted as PUP
     
  18. Telos

    Telos Level 8

    Jan 29, 2017
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    Baana
    Detected as PUP by Avira, Kaspersky, Avast, Norton, Reason Core... and others.

    How is Malwarebytes overzealous?
     
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  19. Spawn

    Spawn Administrator
    Staff Member Content Creator

    Jan 8, 2011
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    Quoted from the article, ask them.
     
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  20. drifter

    drifter New Member

    Apr 22, 2017
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    saskatoon
    Windows 10
    BitDefender
    i would not get to excited about iobits advanced system care 10, i have been using it for three yrs or more and its great software, never had a problem and malawarebytes i have had for over 4 yrs now and would not have a pc without it installed, if it pick up iobits system care as pup or whatever my simple messsage is don't worry about it, you can also set malawarebytes to ignore it to as i did, if you want a clean system both of these software's are great, i also use bitdefender ante virus 2017 my pc runs great and just to mention if your having trouble with slow restarts etc then you should most definitely install advanced system care 10 and no i do not work for these software companies just saying that the experience i have with them are great -no problems what so ever .
     
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