- Oct 2, 2014
- 805
- Briefly explain your current issue(s)
-
Super slow web surfing speed.
Websites won't load, infinite loop / stuck.
- Steps taken to resolve, but have been unsuccessful
-
I told him to Restart hes modem / router, to execute a common flushdns. To set google IpV4 DNS to check if there was an issue with the ISP's own DNS. Clearing cache and cookies from all web browsers. Running Ccleaner.
Well this is an issue a friend of mine is trying to fix so I couldn't help him to sort it out.
So I'm looking for any piece of help you people can share with me.
My friend can't surf the internet properly, it will gets stuck 90% of the time just loading a website forever. There are not specific webs, it happens with all websites. Sometimes it will load up good just for a few seconds and then it will gets stuck again. The issue happens from Firefox, to IE and Chrome, all with same issue. The thing is he ran a pingtest.net and got A+ grade, with no issue on packet loss, latency or anything. He can play games with no issues, the internet works good for any other window based application. But when it comes to surf the web with any web browser, it will be stuck forever loading pages for 40 seconds to 2 minutes.
System looks clean, ESET running and MBAM no a single detection. There are no unknown services / process running, computer performance is cool. No random CPU usage or anything that may be a symptom of infection.
Ty in advance.
So I'm looking for any piece of help you people can share with me.
My friend can't surf the internet properly, it will gets stuck 90% of the time just loading a website forever. There are not specific webs, it happens with all websites. Sometimes it will load up good just for a few seconds and then it will gets stuck again. The issue happens from Firefox, to IE and Chrome, all with same issue. The thing is he ran a pingtest.net and got A+ grade, with no issue on packet loss, latency or anything. He can play games with no issues, the internet works good for any other window based application. But when it comes to surf the web with any web browser, it will be stuck forever loading pages for 40 seconds to 2 minutes.
System looks clean, ESET running and MBAM no a single detection. There are no unknown services / process running, computer performance is cool. No random CPU usage or anything that may be a symptom of infection.
Ty in advance.