- Apr 24, 2016
- 7,345
Microsoft confirms app freezes when using camera in Windows 11 24H2
The recently launched Windows 11 version 24H2 has a pretty long list of known issues, and Microsoft has just confirmed more. The newly discovered bug might be a reason why some users are not "seeing" the update on their systems, as Microsoft placed an upgrade block to prevent a bad user experience.
According to a notification published in the official Windows documentation, certain Windows computers with Windows 11 24H2 installed might experience application freezes when using the integrated camera with features like face or object detection, including authenticating with Windows Hello facial recognition.
Unfortunately, at this point, there are no possible workarounds, so affected customers have to either go back to Windows 11 version 23H2 (or older) or sit tight and wait for Microsoft to release a fix. Users with previous Windows 11 and 10 versions will not be offered version 24H2 via Windows Update, and Microsoft recommends not attempting to update to the latest version manually. As for IT Admins, they can check Windows Update for Business reports with the safeguard ID 53340062.
Microsoft confirms app freezes when using camera in Windows 11 24H2
Windows 11 version 24H2 has a new known bug that can cause applications to freeze in certain scenarios.
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