Troubleshoot "Audio service is not running" Error, Control Panel Does not Open, System Restore Doesn't Work

[JFDx97]

Briefly explain your current issue(s)

After noticing this, I looked up to see what would be a good fix. I was told to look up the audio on Computer Management and got error 0x800706cc when I tried to start the "Windows Audio" service. I tried to temporarily uninstall AVG because of what I was told would fix the issue, and noticed the control panel wouldn't even open. Along with this, a system restore was attempted and that did not work, either

Steps taken to resolve, but have been unsuccessful

Most of what I did was listed above, I tried seeing who else had the issue and haven't found any solutions that would fix my personal problem.

I'm not sure exactly how to fix this issue, some help would be widely appreciated. I used this site to help get rid of the BuyNSave adware, and now this new problem has accidentally risen after getting rid of the extension. It seems like Windows 8 had removed the audio files, mistaking them for a virus, either after an update or after restarting the system to fix my BuyNSave issue. I would appreciate help as soon as possible. I'm not sure if this is the best place to post this so it can be bumped if need be.

 

[JFDx97]

Although the issue will help with the audio, I still am unable to get to the control panel aside from right-clicking on the icon and selecting from what it has, along with a couple other sketchy things, such as the inability to do the system reset. Would a full system reset be worth it?

 

[Cats-4_Owners-2]

Yes, it would return everything back to factory specs. Last year I did the same thing with this 1 year old computer I am still typing from.
Do you have a touch screen? If so, you can move the pointer all the way to the right/down. this will bring up "settings".

 

[JFDx97]

Using the HP website to download the drivers at the moment, will update with results.
@Cats: No, I don't, but I do know how to find the settings. Where could I back up all my storage space and whatnot, though?

 

[JFDx97]

Going to try to install the audio driver right now, will post results after it's over.
If I'm not back in time(although I probably will be), Merry Christmas!

 

[donetao]

Happy Holidays! Political correct.

 

[Cats-4_Owners-2]

How about Merry Christmas 'and' Happy Holidays as well?!

 

[JFDx97]

Alright, that didn't work... What the heck, man? Any other advice? I would've thought that would have at least fixed the audio

 

[donetao]

How about Merry Christmas 'and' Happy Holidays as well?!

OK friend! I'll buy that. We may be getting off topic, but we may get away with it sense it's Christmas

 

[JFDx97]

Should I try to reinstall one more time with the recovery manager?

 

[Cats-4_Owners-2]

Since you have already tried recovery manager, maybe a break is needed. That and a restart might help as both man and machine sometimes work noticeably better when approached from a slightly different angle.

 

[JFDx97]

I'm not sure what other options I have, though. Honestly, it might be best to reset to factory settings. I can save all my stuff in my dropbox for like a few minutes and then put it all back. It wouldn't be too hard. Should I do it?

 

[donetao]

Hi I just can't help myself. If you had created a back up image of your OS with a 3rd party back up program, you could now use that to restore just like the day you created the image.
If nothing else , please read my signature. When will people learn????

 

[JFDx97]

again, this is a new computer(as in I got it 5 days ago), so no. Thanks for the help, though!

 

[donetao]

again, this is a new computer(as in I got it 5 days ago), so no. Thanks for the help, though!

Then I see no problem restoring back to factory! Then make a back up image of your OS Never hurts to have more than one way to escape a disaster.

 

[JFDx97]

How do I do that?

 

[Cats-4_Owners-2]

I'm not sure what other options I have, though. Honestly, it might be best to reset to factory settings. I can save all my stuff in my dropbox for like a few minutes and then put it all back. It wouldn't be too hard. Should I do it?

Do save files, pictures, and any irreplaceable passwords or other information. I'm not sure if you've discussed this yet, but if your computer came with recovery or installation discs they should allow you to reset back to original factory specs.

If you are able to get back to your systems original state, then would be a good time to set a retore point.

 

[donetao]

How do I do that?

If your asking about a back up image, click my signature. Also here's a 3rd party program I use!
http://www.macrium.com/help.aspx

 

[JFDx97]

I do know how to reset it to factory settings, so I think I will be good on that front

 

[jim lin]

i have 3 audio processes running in task manager

hp beats and 2 IDT pc Audio processes can you see the processes from your audio driver in the task manager?

if not make sure the audio service in services is set to automatic to start on pc startup

can you restore back to factory original from within the HP recovery manager it might be the best way to fix this

it should not take that long to do with the HP recovery manager but you would lose any software that you installed

just backup your pic's and music first

there are videos on the HP website to help if you have not done it before



James

 

[donetao]

Team work! Yea!