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Software Troubleshooting
Avira Safe Search Plus chrome extension problem
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<blockquote data-quote="Jack" data-source="post: 626600" data-attributes="member: 1"><p>Hello,</p><p>Fist off all make sure your extensions aren't synced. Also Avira Antivirus is not installed on your device right? Next, can you go through these options:</p><p></p><p>OPTION 1: Run the <a href="https://www.google.com/chrome/cleanup-tool/" target="_blank">Chrome Cleanup Tool</a>, then deleted the Avira folders from Chrome extension folder by navigating to: <strong>%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions </strong></p><p>The Avira extension ID should be: <strong>ipmkfpcnmccejididiaagpgchgjfajgp </strong>and<strong> ccbpbkebodcjkknkfkpmfeciinhidaeh</strong></p><p></p><p>OPTION 2: Did you try to use <a href="https://www.revouninstaller.com/revo_uninstaller_free_download.html" target="_blank">Revo Uninstaller Freeware </a>to remove Chrome, and <strong>delete all the left over files and registry keys</strong>?</p><p></p><p></p><p>OPTION 3: You can also manually <strong>uninstall Chrome</strong>, then <strong>delete all the files from the below locations</strong>.</p><p><em>(Before doing this make sure you <a href="https://support.google.com/chrome/answer/96816?hl=en" target="_blank">backup your bookmarks</a>, if you have any)</em></p><ul style="margin-left: 20px"> <li data-xf-list-type="ul"><strong>C:\Program Files (x86)\Google\Chrome </strong> and</li> <li data-xf-list-type="ul"><strong>C:\Users\<YourUserName>\AppData\Local\Google\Chrome</strong> or the entire Google folder. Or open <strong>Run</strong> and type in <strong>%LOCALAPPDATA%</strong></li> </ul><p>Next:</p><ol> <li data-xf-list-type="ol">Open the Registry Editor by pressing the Windows Key + R type <u>regedit </u>and click OK.<br /> </li> <li data-xf-list-type="ol">Find:<ul> <li data-xf-list-type="ul"><strong>HKEY_CURRENT_USER\Software\Google</strong> and delete it by right clicking it and selecting delete.</li> <li data-xf-list-type="ul"><strong>HKEY_LOCAL_MACHINE\SOFTWARE\Google</strong> and delete it by right clicking it and selecting delete.</li> </ul></li> <li data-xf-list-type="ol">Click File > Exit<br /> </li> <li data-xf-list-type="ol">Restart your PC</li> </ol><p>Install Chrome again from this link:</p><p><a href="https://support.google.com/chrome/answer/126299?hl=en" target="_blank">Install Chrome offline on Windows - Google Chrome Help</a></p><p></p><p></p><p>Let me know if any of these options has helped you.</p><p></p><p></p><p>Let also tag the Avira developer, [USER=60228]@Kirill Krechetnikov[/USER], maybe he can help.</p></blockquote><p></p>
[QUOTE="Jack, post: 626600, member: 1"] Hello, Fist off all make sure your extensions aren't synced. Also Avira Antivirus is not installed on your device right? Next, can you go through these options: OPTION 1: Run the [URL='https://www.google.com/chrome/cleanup-tool/']Chrome Cleanup Tool[/URL], then deleted the Avira folders from Chrome extension folder by navigating to: [B]%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions [/B] The Avira extension ID should be: [B]ipmkfpcnmccejididiaagpgchgjfajgp [/B]and[B] ccbpbkebodcjkknkfkpmfeciinhidaeh[/B] OPTION 2: Did you try to use [URL='https://www.revouninstaller.com/revo_uninstaller_free_download.html']Revo Uninstaller Freeware [/URL]to remove Chrome, and [B]delete all the left over files and registry keys[/B]? OPTION 3: You can also manually [B]uninstall Chrome[/B], then [B]delete all the files from the below locations[/B]. [I](Before doing this make sure you [URL='https://support.google.com/chrome/answer/96816?hl=en']backup your bookmarks[/URL], if you have any)[/I] [INDENT][LIST] [*][B]C:\Program Files (x86)\Google\Chrome [/B] and [*][B]C:\Users\<YourUserName>\AppData\Local\Google\Chrome[/B] or the entire Google folder. Or open [B]Run[/B] and type in [B]%LOCALAPPDATA%[/B] [/LIST][/INDENT] Next: [LIST=1] [*]Open the Registry Editor by pressing the Windows Key + R type [U]regedit [/U]and click OK. [*]Find: [LIST] [*][B]HKEY_CURRENT_USER\Software\Google[/B] and delete it by right clicking it and selecting delete. [*][B]HKEY_LOCAL_MACHINE\SOFTWARE\Google[/B] and delete it by right clicking it and selecting delete. [/LIST] [*]Click File > Exit [*]Restart your PC [/LIST] Install Chrome again from this link: [URL='https://support.google.com/chrome/answer/126299?hl=en']Install Chrome offline on Windows - Google Chrome Help[/URL] Let me know if any of these options has helped you. Let also tag the Avira developer, [USER=60228]@Kirill Krechetnikov[/USER], maybe he can help. [/QUOTE]
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