Solved Awful Infection

[john paul ogden]

Hi - I'm pretty sure I have this >> http://malwaretips.com/threads/nasty-infection.45821/

 

[TwinHeadedEagle]

Hello,

Is this work/business PC?

 

[john paul ogden]

Hi TwinHeadedEagle - This is not a work or business. Only use it for personal use. Thanks for the response! JP

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[john paul ogden]

Thanks TwinHeadedEagle I'm away from my pc until later this evening but when I get home I will follow these steps. Thank you, jp

 

[john paul ogden]

Hey TwinHeadedEagle - Here is the file. jp

 

[john paul ogden]

Just a little update. So last night I ran the fix and posted the log. I noticed the pu usage was still high as well as the memory usage and all those process (msiexec.exe (x3), notepad.exe, PresentationHost.exe, cftmon.exe, etc...) were running. I shut down my pc and went to bed. This morning I turned on my pc and the cpu usage and memory usage are back to normal (25%) and none of those extra processes are running. I am cautiously optimistic that the malware has been successfully removed. Thank you. Any idea what this malware is called? Are there ways to prevent it from infecting my pc? Thanks again TwinHeadedEagle! jp

 

[TwinHeadedEagle]

I don't know the name of infection. Can you run FRST fix again, there are still some procedures to be done.

 

[john paul ogden]

Hey - Just ran it again. Thank you! jp

 

[TwinHeadedEagle]

Very good. We're done here


Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself

Recommended reading:
​

MUST READ - security tips:

• Computer Security - a short guide to staying safer online.
• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:
​

CCleaner - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

Adblock - to surf the web without annoying ads!

Post-cleanup procedures:​

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle

 

[john paul ogden]

Excellent information TwinHeadedEagle! So everything seemed perfect on Saturday but on Sunday when I got home from a day in the mountains I turned on my pc and wasn't able to do anything. I logged in but when I clicked on Foxfire nothing happened. I tired to reboot but couldn't even get to the restart screen. Finally I did a hard boot and was able to log in but again couldn't pull up a browser or even task mgr. Hard started again same. Slept on it and tired again last night. Things were basically the same as on Sunday. I can log in but thats aboit it. I was able to shut it down last night but only after waiting until the pc went to sleep and waking it up at which time I could get to tje shut down screen. Interesting issue never seen it before. Any ideas? Thanks again for your help and sorry if I am not being clear....jp

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[john paul ogden]

Thanks I'll try it out tonight. jp

 

[john paul ogden]

Okay so I've been trying to run FarBar again but the situation has deteriorated even further. Now all I get it a black screen with a white cursor. I've tried safe mode and command prompt and both end up at the black screen. I tried to restore my system to a previous point I had set but it doesn't recognize any restore points. I don't have a vista CD bc HP doesn't include one. Any ideas?

 

[TwinHeadedEagle]

Please download Farbar Recovery Scan Tool and save it to a flash drive.

• Plug the flashdrive into the infected PC.
• Restart your computer and tap F8 to bring up the Advanced Menu, then click Repair your computer
• Follow the prompt to enter keyboard input method, and then the prompt to enter a password. If the machine does not have a password, simply click Enter.
• In the Choose Recovery Tool menu select Command Prompt.
• You will see a big black window with a blinking cursor (command prompt).
  
  
  
  
  
  Access the notepad and identify your USB drive
  
  In the Command Prompt please type in:
  

  notepad

  and press Enter.
• When the notepad opens, go to File menu.
• Select Open.
• Go to Computer and search there for your USB drive letter.
• Note down the letter and close the notepad.
  
  
  
  
  
  Scan with Farbar Recovery Scan Tool
  
  Once back in the command prompt window, please do the following:
• Type in e:\frst.exe and press Enter.
  You need to replace e with the letter of your USB drive taken from notepad!
• FRST will start to run. Give him a minute or so to load itself.
• Click Yes to Disclaimer.
• In the main console, please click Scan and wait.
• When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.
  
  Transfer it to your clean machine and include it in your next reply.

 

[john paul ogden]

Worked great. Attached. Thank you.

 

[TwinHeadedEagle]

From Command Prompt, please run this command:

chkdsk C: /r

Wait to finish and then try to boot.

 

[john paul ogden]

Okay I ran it and during stage 4 of 5 @ 78% complete I got this messages "The disc does not have enough space to replace bad clusters detected in file 33343. An unspecified error occurred." Any idea?

 

[TwinHeadedEagle]

Did you try to boot again?

 

[john paul ogden]

Hey yeah I tried to reboot but still got the black screen with cursor. I also ran chkdsk again and got the same message at 78% during step 4 of 5. Tried to reboot again and same black screen. Thanks for sticking with me, any ideas?