Advice Request Behavior shield: problem with Firefox

Please provide comments and solutions that are helpful to the author of this topic.

Zartarra

Level 7
Thread author
Verified
Well-known
May 9, 2019
314
Hello

I am testing AVG Internet security. After installing the latest version of Mozilla Firefox, Firefox had a problem. I could start it but everything else was broken. No messages from AVG. When I add Firefox to the exclusions (Behavior shield only), poof Mozilla starts again. Anyone else with the same behavior?
 

Zartarra

Level 7
Thread author
Verified
Well-known
May 9, 2019
314
I found the issue. AVG has problems with Thor browser. If you first start Thor browsers, which starts in the background a Firefox process, closing it because it is not working. If you starts Mozilla Firefox, the browsers starts but nothing is working. After computer restart, test the other way: start Mozilla Firefox first: no issue with AVG. Seems that AVG is not liking Thor browser.
An other issue I have with AVG is that some HTTPS sites have problems with the HTTPS scanning function. A work-around is to add the sites to the exclusion list. Also recommended to add sites that are used for payment or bank sites.
 

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