People who post here about performance issues about Bitdefender (or any other antivirus), don't exaggerate. Bitdefender is light for some, but not so much for others. Just because it runs well for you, it is not an indication of how it performs for everyone. However, people are finding the 2020 version to be lighter than previous versions, which is good.
Yes I know it, but I have said. I have used this in different computers, some of them are only to browsing, Office and work not more than that, another for Gaming etc.
No issues with performance, some people complaint about it because sometimes they have low computer resources. I don't know which computer they are using, right?
And I agree with you, some people have problems, others don't. But BitDefender isn't bad at all.
They should contact support.
In the past Bitdefender has been very buggy for a lot of people, but has run well for others. Based on feedback here, it's clear that many people who had issues with previous versions, aren't having issues with the 2020 version. But there are some who still find it to be buggy.
Given the amount of people who have had issues in the past, I'm sure that Bitdefender were well aware of the bugs, but only recently made a serious attempt to fix them. Considering that, I not sure how how much help, more people reporting bugs would have been.
Sure, but most of them. Come to forum to "blame, RANT" before contacting support. First they should contact Support after that they should complaint here. If customers never complaint, it never will be fixed or improved. Feedback is important. If they ignore it's a problem of the company. You did the right thing.
Also I have seen before people here complaint without using 2020 version, just because 2017 or 2016 (just example) was a buggy... That doesn't mean 2020 is or still buggy, they just give a try. We can't blame or RANT without trying, right? You can blame or RANT something you have experienced right?
Report to support is the best way, coming here and RANT without contact support to fix them, will not solve. Of course sometimes, they can watch threads of foruns to collect feedback from users, but reporting is the best option. First because they or you paid for it.
I Agree with you.
Just about all PUPs are harmless. Anything which actually steals data, is malware of some sort and not a PUP.
But I do agree, that Bitdefender could do with much better PUP protection.
I have submitted a lot of PUP and BitDefender seems it has "clean" but isn't. PUP steal information about users browsing, local browser history and cookies, they have suspicious HTTP Traffic and much more
Here is an example of that, I have submitted PUP sample and this is the reply
Reimage Repair BitDefender says it's not malicious, isn't? Let's check out. (If rules allows that)
Here another analyzes about the same program:
This is a example, BitDefender should improve their protection against PUP urgently. Even Windows Defender detects it has PUP.
BitDefender should look for that in other way... It they do this, their detection rate will be more higher than before. Not forget some pack of Samples contains "adware/PUP" for me can be considered "malware" or malicious activity. But for BitDefender isn't malicious.. They forget when these PUP want they do update and drop malware in our computer. And boom it's infected.
PUP programs should be viewed as a potential attacker at any time.
IMO