User Feedback Bitdefender Internet Security 2020 — a revisit to the autopilot

[fabiobr]

Currently, this is one of my favorite threads!
I always had a soft spot for Bitdefender. I always wanted them to sort their bugs out and rise to the high place they deserve here in MT.
I gotta tell you, I have a 1-year 10-device license key for Bitdefender Total Security that I won a couple years for beta testing and I haven't even activated the license yet.
And here you got me all excited to trial BD again and maybe after that I'll make a permanent switch (currently I'm on Kaspersky's wagon).
However, I'm not sure about Bitdefender Total Security though, will it be heavier than their Internet Security ?

Anyway, thank you for this wonderful and refreshing review ! and may the force be with you BD !

P.S. I LOVE THEIR LOGO

Maybe only VPN service, but you can uninstall it.

 

[oldschool]

BDIS trial now?

Nope. BD Free.

 

[elquenunca]

Hi everyone
I have been using bitdefender since 2017, it has always seemed to me one of the best security suites despite the fact that little is said about it, it is usually commented more on kaspersky or eset
in most AV tests it is very well rated.
I have several computers: in 2 I have kaspersky installed, in 1 eset and in another bitdefender (by the way it is the oldest computer) and with bitdefender I am very satisfied

 

[Parsh]

Maybe only VPN service, but you can uninstall it.

VPN is present in the reviewed Internet Security version too. Not heavy as such. True, can be uninstalled easily.

Nope. BD Free.

Oh! As you said you have it in your machine now, I thought you are trying out BIS

I have been using bitdefender since 2017, it has always seemed to me one of the best security suites despite the fact that little is said about it, it is usually commented more on kaspersky or eset
in most AV tests it is very well rated.

Maybe because of some discussed bugs in older versions of BD, and its not discussed much because of the low geek-score associated with BD. As you know it does not provide much to play with.

 

[Pat MacKnife]

I agree. It no longer deserves the "Bugdefender" name. Got it on my machine now.

I'm joining, for a few days now on my system .... Feels light and web browsing is faster ....

 

[oldschool]

I'm joining, for a few days now on my system .... Feels light and web browsing is faster ....

Oh, welcome to the fanboy club!

 

[stefanos]

Oh, welcome to the fanboy club!

I'm happy because the results of my tests are seen by those who install Bitdefender free

 

[Pat MacKnife]

I tested BD free one week and then one week KSc free, decided to go further with Bitdefender free ... i have always loved it and always tested it regurly to see if its getting any better

 

[blackice]

Oh, welcome to the fanboy club!

There’s that 90day ESET trial when you get your next itch.

 

[fabiobr]

Last time I tried BitDefender, it stucked at installing process, it closed itself after some time in the middle of downloding and never showed again, I tried again and it did the same thing, so I gave up. The PC was extreme slow during this process.

I'm testing today on my PC and is smoothly.

 

[oldschool]

it closed itself after some time in the middle of downloding and never showed again,

Yes, there is a lag time where it disappears as it configures itself but reappears if you wait. This through me off when I installed it in the past except this time I knew what to expect.

The one thing about installation is that BD still objects to the presence of some other security softrware, sometimes simply failing to install and not alerting you to the reason for the problem. This could definitely cause trouble for some users.

 

[Pat MacKnife]

Last time I tried BitDefender, it stucked at installing process, it closed itself after some time in the middle of downloding and never showed again, I tried again and it did the same thing, so I gave up. The PC was extreme slow during this process.

I'm testing today on my PC and is smoothly.

Maybe because of leftovers , run BD uninstall tool and then try with a fresh install

http://www.bitdefender.com/files/KnowledgeBase/file/BD_Free_Uninstall_Tool.exe

 

[stefanos]

Maybe because of leftovers , run BD uninstall tool and then try with a fresh install

http://www.bitdefender.com/files/KnowledgeBase/file/BD_Free_Uninstall_Tool.exe

It is sure leftovers from BD ora from other antivirus . One nice tool for search leftovers is Everithing. Downloads - voidtools

 

[Pat MacKnife]

It is sure leftovers from BD ora from other antivirus . One nice tool for search leftovers is Everithing. Downloads - voidtools

After i uninstalled an AV i always run Search Everything and remove leftovers.

 

[Wraith2020]

A very informative and helpful review my friend. You just made me want to try BD more. I'm currently looking for a set and forget AV for my family computer that is used by my parents and BD seems to be the sweet product for me. Time to find out a 90 days trial and test out the software.

 

[SeriousHoax]

Then they may have changed something a bit. To reproduce in another way, enable show hidden files, make Bitdefender's real time protection disinfect and quarantine a malware, disable show hidden files and then enable again. This time you probably won't be able to see hidden files till the PC is restarted. Can you reproduce it this way?

Update: I was able to reproduce this without doing all that I mentioned here. Just enabled show hidden folders and extract multiple samples from a zip file and after Bitdefender finished removing the threats couldn't see my hidden folders anymore. This is a 10 year old thing so they surely have no plans to change this. Sigh!
Found a bug related to Virtual Box. Bitdefender don't like Virtual Box's network driver it seems and causes BSOD on the host machine. So, Virtual Box users should stay away from Bitdefender.
I had update issue once again. I thought I'm the only one but after searching I found out this issue is more common than I initially thought.

 

[Divine_Barakah]

Update: I was able to reproduce this without doing all that I mentioned here. Just enabled show hidden folders and extract multiple samples from a zip file and after Bitdefender finished removing the threats couldn't see my hidden folders anymore. This is a 10 year old thing so they surely have no plans to change this. Sigh!
Found a bug related to Virtual Box. Bitdefender don't like Virtual Box's network driver it seems and causes BSOD on the host machine. So, Virtual Box users should stay away from Bitdefender.
I had update issue once again. I thought I'm the only one but after searching I found out this issue is more common than I initially thought.

Hi! Were you testing BD inside VM?

 

[SeriousHoax]

Hi! Were you testing BD inside VM?

No not VM. Instaleld on my laptop.

 

[Divine_Barakah]

No not VM. Instaleld on my laptop.

I thought you were testing it in a VM. BD does not like VMs. Anyway it seems that BD needs some work to refine their product. You're unlucky that it did not work for you. BD is a great product.

 

[SeriousHoax]

I thought you were testing it in a VM. BD does not like VMs. Anyway it seems that BD needs some work to refine their product. You're unlucky that it did not work for you. BD is a great product.

Yeah well said. I hope no one gets discouraged by the issue that I mentioned. If someone has no problem with these very specific things then great. It's a great product with very good all around performance.