Q&A Bitdefender Internet Security Quick Scan Issue

Discussion in 'Bitdefender' started by Jester, Sep 21, 2017.

  1. Jester

    Jester Level 1

    Sep 21, 2017
    12
    35
    Greece
    Windows 10
    BitDefender
    Hello to all from a new user,

    Two weeks ago, Bitdefender Internet Security 2017 automatically updated into version 2018. Ever since, when i perform a quick scan, it takes more than 7 minutes to complete it. In 2017 version, a quick scan required no more than 44-45 seconds to complete. Every time i perform a quick scan, i immediately get the green sign verification that system is OK in seconds, but it keeps scanning the folder c\windows\assembly\nativeimages_v4.0.30319_32... every time, same thing happens. I tried to reinstall the application but no luck, quick scan every time takes up to 7 minutes...

    Anyone has an idea what is it about or experienced same problem?

    BIS2018.jpg
     
    JB007 and XhenEd like this.
  2. amico81

    amico81 Level 7

    Jan 10, 2017
    300
    1,210
    Germany
    Windows 10
    G-Data
    I have used a trial of BD-IS 2018 and no problems with scans. Do you have a SSD or HDD?
     
  3. Jester

    Jester Level 1

    Sep 21, 2017
    12
    35
    Greece
    Windows 10
    BitDefender
    HDD
     
  4. amico81

    amico81 Level 7

    Jan 10, 2017
    300
    1,210
    Germany
    Windows 10
    G-Data
    your hdd is without any problems or errors? pls check with hdd health or similiar program.
    your windows file system is without any problems or errors? pls check with "sfc /scannow"

    a second opinion scanner works fine or with the same result?
     
  5. JB007

    JB007 Level 10

    May 19, 2016
    459
    1,776
    France
    Windows 10
    Emsisoft
    Hello @Jester
    Same problem for me:(
    SSD disk here.
    HitmanPro did not detect anything.
     
  6. Jester

    Jester Level 1

    Sep 21, 2017
    12
    35
    Greece
    Windows 10
    BitDefender
    Windows Resource Protection did not find any integrity violations...
     
    JB007 likes this.
  7. Jester

    Jester Level 1

    Sep 21, 2017
    12
    35
    Greece
    Windows 10
    BitDefender
    @JB007 Seems 2018 version is buggy...I 'll try to open a ticket at Bitdefender.
     
    JB007 likes this.
  8. JB007

    JB007 Level 10

    May 19, 2016
    459
    1,776
    France
    Windows 10
    Emsisoft
    Hi @Jester
    Yes good idea !
    I will do the same ASAP and also post on BD forum...
     
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