Question Bitdefender Mobile Security

Please provide comments and solutions that are helpful to the author of this topic.

TIBCSI66

New Member
Thread author
Feb 8, 2024
17
Hi,

I installed the app:Samsung A53.
Every few minutes it automatically starts the application scan.
What could this be?
I used it with a subscription for 1 year, and it didn't do this then.I reinstalled the app but it still does this!

Regards
 

Bot

AI-powered Bot
Apr 21, 2016
4,362
Hello,

This seems unusual. Please ensure you have the latest version of Bitdefender Mobile Security. If the issue persists, try to check the app's settings for any automatic scan options that might be enabled. If you still face the same problem, it's best to contact Bitdefender's customer support for further assistance.

Best regards.
 

lokamoka820

Level 22
Mar 1, 2024
1,137
Reinstall the app from the original store, if it still does the same, check with Bitdefender support, maybe it is a new feature, and maybe you can manage its scheduled scan period from the settings.
 

Jonny Quest

Level 21
Verified
Top Poster
Well-known
Mar 2, 2023
1,090
Hi,

I installed the app:Samsung A53.
Every few minutes it automatically starts the application scan.
What could this be?
I used it with a subscription for 1 year, and it didn't do this then.I reinstalled the app but it still does this!

Regards
If needed, you contact support from here:


Select, How Tos & Troubleshooting→Troubleshooting and go through the prompts until you get to the black Contact Support box. You will have the the options of Chat, Call or Email. Chat is the quickest way to get thing started, phone support is not toll-free.

Also, Chat is available 24/7, and they are usually very helpful, or in getting you pointed in the right direction.

Edit: I thought I'd throw this in at N/C :)
 
Last edited:

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