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<blockquote data-quote="Like a Western!" data-source="post: 889729" data-attributes="member: 93528">Well, it&#039;s Bitdefender. everyone interested in this industry know that it is indeed one of the leaders and one of the best cybersecurity solutions out there.the thing that i&#039;d like to point to here more than anything is it&#039;s Customer Services. in terms of protection there is not much to say you probably already know it&#039;s reliable.the Customer Service tho, is something that is very important but, but we see it rarely discussed here on MT, which i can&#039;t see why. the Protection fails. not always but one day every protection fails no matter if it&#039;s Bitdefender&#039; Advanced Threat Defense or Kaspersky&#039; System Watcher or the legendary Mamuto DeepGuard or SONAR. they all will fail at some point. the thing left for you is the Customer Service, the Support that your AV is offering to you in hard situations, even the geeks like to have that left after their protection fails.i&#039;ve chosen Bitdefender Premium Security cause it was offering something interesting to me, and that&#039;s &quot;Priority Support&quot;, i&#039;ve tested it, they were there whenever i&#039;ve email any kind of question/issue to them, in maximum 1 hour sometimes in 10 minutes. that is what i like to have when my protection fails, i&#039;d like to have someone to talk to and explain the situation to soon enough.hope it was helpful for those who thinking about this service from Bitdefender. it most probably worth it.</blockquote>

[QUOTE="Like a Western!, post: 889729, member: 93528"] Well, it's Bitdefender. everyone interested in this industry know that it is indeed one of the leaders and one of the best cybersecurity solutions out there. the thing that i'd like to point to here more than anything is it's Customer Services. in terms of protection there is not much to say you probably already know it's reliable. the Customer Service tho, is something that is very important but, but we see it rarely discussed here on MT, which i can't see why. the Protection fails. not always but one day every protection fails no matter if it's Bitdefender' Advanced Threat Defense or Kaspersky' System Watcher or the legendary Mamuto DeepGuard or SONAR. they all will fail at some point. the thing left for you is the Customer Service, the Support that your AV is offering to you in hard situations, even the geeks like to have that left after their protection fails. i've chosen Bitdefender Premium Security cause it was offering something interesting to me, and that's "Priority Support", i've tested it, they were there whenever i've email any kind of question/issue to them, in maximum 1 hour sometimes in 10 minutes. that is what i like to have when my protection fails, i'd like to have someone to talk to and explain the situation to soon enough. hope it was helpful for those who thinking about this service from Bitdefender. it most probably worth it. [/QUOTE]

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