Troubleshooting Bitdefender shield causes Windows explorer crash

[DDE_Server]

Describe the problem

when navigating some folder by clicking first character of their name windows explorer is crashing and it take while to revert to healthy state. I noticed that when Bitdefender shield service is running

What have you tried?

restarting explorer exe many time the problem still repeating only solved when disabling Bitdefender shield
i added windows explorer to on-access scan exclusions the problem got worse

Hi Gents
i am using Bitdefender total security 2021 for a while and i am facing some problem that i am not able to solve
Edit 1 : i just remembered hat when starting my machine some script such as cmd or PowerShell flashing but it disappear very quickly so i suspect something is running in background now i inspected the logs and found these events which are a lot and almost everyday is it normal
Edit 2 : i disabled PowerShell module 2 which is used for compatibility purposes. turned it of from windows features

 

[SeriousHoax]

One of the first thing to do is to uninstall using their official tool and reinstall to check if the issue still persist.

 

[DDE_Server]

One of the first thing to do is to uninstall using their official tool and reinstall to check if the issue still persist.

i will try this and see thanks for suggestion

 

[DDE_Server]

One of the first thing to do is to uninstall using their official tool and reinstall to check if the issue still persist.

Doesnot solve the problem
when i disabled Powershell application via group policy. problem disappeared until now that's odd
i added powershell to disallowed application using gpo settings explained here : How to disable PowerShell in Windows 10