App Review Bitdefender Total Security Advanced Threat Defense vs Ransomware

It is advised to take all reviews with a grain of salt. In extreme cases some reviews use dramatization for entertainment purposes.

fabiobr

Level 12
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Verified
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Well-known
Mar 28, 2019
561
It's called "Bitdefender Enterprise Support Team" and the email is b2bsupport [@] tickets.bitdefender.com that is the email I receive the replys.

I think they have one more page to submit samples. I used this page Contact Us

I always receive a response from they, don't put anything on license key. They don't even check if you are business customer or not. :cool:
If you send samples in the first result page of "bitdefender send sample" they don't reply. But in the link I give to you they reply.

Now is weekend, I doubt they will analyze it and reply to you.

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BitDefender with Signatures disabled and real time detection disabled their funcionalities doesn't work properly. So is completely normal BD loses some malware.
Their protection when is disabled, some functions doesn't work well in detected some Ransomware, so don't expect to be a goooood test with highly detections!
The impression they pass is that they catch new malware and everything else mainly by their partners (Emsisoft and others that use their engine) and business market. I read that 38% of the security industry uses some Bitdefender engine, hence must be some automatic malware send to them.
 

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