Hadjer

New Member
Joined
Sep 20, 2018
Messages
8
Operating System
Windows 10
Antivirus
Windows Defender
#1
Hi and thanks for this help space,
I have a new pc and for a few days microsoft edge opens only with different sites, and if I switch to firefox the problem jumps to it, help me please to solve this problem, thank you in advance!
 
Operating System
Windows 10
Infection date and initial symptoms
a few days ago
Current issues and symptoms
browsers opening all alone
System logs
I did not upload the FRST.txt logs

TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,397
Operating System
Windows 10
Antivirus
ESET
#4
Have you done a scan with MalwareBytes, indicated in Preparation guide?
 

Hadjer

New Member
Joined
Sep 20, 2018
Messages
8
Operating System
Windows 10
Antivirus
Windows Defender
#5
Yes and nothing changed ! Do i have to post the text file?
 

Hadjer

New Member
Joined
Sep 20, 2018
Messages
8
Operating System
Windows 10
Antivirus
Windows Defender
#10
the browser microsoft edge still open by itself , nothing changed unfortunately :confused:
 

Hadjer

New Member
Joined
Sep 20, 2018
Messages
8
Operating System
Windows 10
Antivirus
Windows Defender
#11
I find programs that open automatically and I force the shutdown from the task manager, here is an example
 

Attachments

Hadjer

New Member
Joined
Sep 20, 2018
Messages
8
Operating System
Windows 10
Antivirus
Windows Defender
#12
Hi,I would like to tell you that after several malwarebyte scan in few days my problem is solved and I have no more browsers that open alone, thank you very much for your precious help! :giggle: