View attachment 283962
Why is this happening? Fully update the KTS app. Active subscription and license.
If you're having trouble connecting to Kaspersky servers, here are some steps you can try to resolve the issue:
1. Check Your Internet Connection: Ensure that your internet connection is active and working properly.
2. Verify Kaspersky Settings: Make sure that there are no restrictions or settings in Kaspersky software that might be blocking the connection to its servers.
3. Update Kaspersky: Ensure that your Kaspersky software is up to date. Sometimes, outdated software versions can cause connectivity issues.
4. Check Firewall or Security Software: Your firewall or other security software settings might be blocking Kaspersky's access to the internet. Verify and adjust these settings if necessary.
5. Restart Your Computer: Sometimes, a simple restart can resolve connectivity issues by refreshing network settings.
6. Contact Kaspersky Support: If the issue persists after trying the above steps, contact Kaspersky's customer support for further assistance. They can provide specific troubleshooting steps tailored to your situation.
By following these steps, you should be able to diagnose and potentially resolve the connectivity issue with Kaspersky servers.