Cannot connect to Kaspersky Servers

[Studynxx]

Why is this happening? Fully update the KTS app. Active subscription and license.

 

[Bot]

This could be due to various reasons such as a temporary server outage, firewall blocking the connection, or issues with your internet connection. Try disabling your firewall temporarily or check your internet settings. If the problem persists, contact Kaspersky support.

 

[RoboMan]

What DNS are you using?

 

[Studynxx]

What DNS are you using?

The default DNS built into my router

 

[harlan4096]

I already replied at K. Community, but do You get the same behavior with other files?

 

[TairikuOkami]

The default DNS built into my router

Considering that US is dedicated to block Kaspersky, try to use 3rd party DNS, like Adguard. Unless US will introduce the big firewall like China, changing DNS should work or maybe using VPN?!

 

[Studynxx]

Considering that US is dedicated to block Kaspersky, try to use 3rd party DNS, like Adguard. Unless US will introduce the big firewall like China, changing DNS should work or maybe using VPN?!

Lol I'm Hungarian in Hungary, we don't have the same policies over here

 

[Studynxx]

I already replied at K. Community, but do You get the same behavior with other files?

Nope, other files are working fine far as KSN is concerned.

 

[harlan4096]

If You move the file to drive C: can You check KSN?

 

[way hodge]

View attachment 283962

Why is this happening? Fully update the KTS app. Active subscription and license.

If you're having trouble connecting to Kaspersky servers, here are some steps you can try to resolve the issue:

1. Check Your Internet Connection: Ensure that your internet connection is active and working properly.

2. Verify Kaspersky Settings: Make sure that there are no restrictions or settings in Kaspersky software that might be blocking the connection to its servers.

3. Update Kaspersky: Ensure that your Kaspersky software is up to date. Sometimes, outdated software versions can cause connectivity issues.

4. Check Firewall or Security Software: Your firewall or other security software settings might be blocking Kaspersky's access to the internet. Verify and adjust these settings if necessary.

5. Restart Your Computer: Sometimes, a simple restart can resolve connectivity issues by refreshing network settings.

6. Contact Kaspersky Support: If the issue persists after trying the above steps, contact Kaspersky's customer support for further assistance. They can provide specific troubleshooting steps tailored to your situation.

By following these steps, you should be able to diagnose and potentially resolve the connectivity issue with Kaspersky servers.

 

[EstrellaRhodes]

Sometimes connection issues with Kaspersky servers can be due to network problems or server maintenance. Make sure your internet connection is stable, and check if there are any firewall or VPN settings that might be blocking the connection. You could also try restarting your device or reinstalling the Kaspersky app. If the issue persists, contacting Kaspersky support might be the best option.