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Software Troubleshooting
Cannot receive incoming emails anymore in Outlook.com
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<blockquote data-quote="Viking" data-source="post: 968938" data-attributes="member: 812"><p>Earlier in the week, I decided to change all my passwords. The only issue I have is that I cannot receive any emails in my </p><p>Microsoft Outlook.com (webmail) main account which I've had for about 25 years now. (not even in my junk/spam folder).</p><p>I have a few other email accounts: Protonmail, Ctemplar, Tutanota and another Outlook .com account which I can confirm that</p><p>I <strong>can</strong> receive those messages from, as well as send to. These are the only emails that I can receive.</p><p></p><p>I first became aware of the problem when I tried to access my <strong>My Malwarebyts</strong> acount, the verification code that is suppose to be sent to my email, never arrived.</p><p>Then I tried the same process with my other outlook.com email as I have tried their vpn (trial) on my test machine, and that worked.</p><p></p><p>I asked a couple friends who both have outlook.com accounts to send me something, but neither emails arrived. Although, I can send emails to them.</p><p></p><p>I googled the problem, but found not solution for a fix. I did not change any settings in my outlook account before or after the password change.</p><p></p><p>This only happened <strong>after</strong> I changed my password, I've changed it in the past before and had no problems.</p><p></p><p>So, in short, I can access my account, but unable to receive emails. (apart from my own various accounts).</p><p></p><p>Any help would be greatly appreciated, and hopefully a fix.</p><p></p><p>Thanks</p></blockquote><p></p>
[QUOTE="Viking, post: 968938, member: 812"] Earlier in the week, I decided to change all my passwords. The only issue I have is that I cannot receive any emails in my Microsoft Outlook.com (webmail) main account which I've had for about 25 years now. (not even in my junk/spam folder). I have a few other email accounts: Protonmail, Ctemplar, Tutanota and another Outlook .com account which I can confirm that I [B]can[/B] receive those messages from, as well as send to. These are the only emails that I can receive. I first became aware of the problem when I tried to access my [B]My Malwarebyts[/B] acount, the verification code that is suppose to be sent to my email, never arrived. Then I tried the same process with my other outlook.com email as I have tried their vpn (trial) on my test machine, and that worked. I asked a couple friends who both have outlook.com accounts to send me something, but neither emails arrived. Although, I can send emails to them. I googled the problem, but found not solution for a fix. I did not change any settings in my outlook account before or after the password change. This only happened [B]after[/B] I changed my password, I've changed it in the past before and had no problems. So, in short, I can access my account, but unable to receive emails. (apart from my own various accounts). Any help would be greatly appreciated, and hopefully a fix. Thanks [/QUOTE]
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