Troubleshoot Cannot receive incoming emails anymore in Outlook.com

Viking

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List of current issues
Cannot receive incoming emails anymore
Steps taken, but have been unsuccessful?
Google search for a fix
Earlier in the week, I decided to change all my passwords. The only issue I have is that I cannot receive any emails in my
Microsoft Outlook.com (webmail) main account which I've had for about 25 years now. (not even in my junk/spam folder).
I have a few other email accounts: Protonmail, Ctemplar, Tutanota and another Outlook .com account which I can confirm that
I can receive those messages from, as well as send to. These are the only emails that I can receive.

I first became aware of the problem when I tried to access my My Malwarebyts acount, the verification code that is suppose to be sent to my email, never arrived.
Then I tried the same process with my other outlook.com email as I have tried their vpn (trial) on my test machine, and that worked.

I asked a couple friends who both have outlook.com accounts to send me something, but neither emails arrived. Although, I can send emails to them.

I googled the problem, but found not solution for a fix. I did not change any settings in my outlook account before or after the password change.

This only happened after I changed my password, I've changed it in the past before and had no problems.

So, in short, I can access my account, but unable to receive emails. (apart from my own various accounts).

Any help would be greatly appreciated, and hopefully a fix.

Thanks
 
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CyberTech

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As you said decided to change all passwords, did you try different browser and device? then ask someone to send it to your email for test?
 
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Viking

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I tried wih my other laptop, but no luck.
My passwords are synced through my 3 devices - 2 laptops & mobile phone
 
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Viking

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I am not very knowledgeable about pop & imap settings.
These are my settings, I have not altered them:
 

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Viking

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In relation to the link above:

I have no Sweep rules.
Forcused has always been turned off. If I enable it, Other appears, but there is nothing it it either.
 
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tsunami

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Jul 10, 2018
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could it be that your email account was blacklisted? I'm not super knowledgeable about it but there are websites to check if your in a blacklist. i'd suggest you go to "My Microsoft Account" and at the bottom look for "Contact us" to report it to Microsoft Support so they can investigate.
 
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