- Oct 2, 2011
- 1,531
- Briefly explain your current issue(s)
-
Cannot receive incoming emails anymore
- Steps taken to resolve, but have been unsuccessful
-
Google search for a fix
Earlier in the week, I decided to change all my passwords. The only issue I have is that I cannot receive any emails in my
Microsoft Outlook.com (webmail) main account which I've had for about 25 years now. (not even in my junk/spam folder).
I have a few other email accounts: Protonmail, Ctemplar, Tutanota and another Outlook .com account which I can confirm that
I can receive those messages from, as well as send to. These are the only emails that I can receive.
I first became aware of the problem when I tried to access my My Malwarebyts acount, the verification code that is suppose to be sent to my email, never arrived.
Then I tried the same process with my other outlook.com email as I have tried their vpn (trial) on my test machine, and that worked.
I asked a couple friends who both have outlook.com accounts to send me something, but neither emails arrived. Although, I can send emails to them.
I googled the problem, but found not solution for a fix. I did not change any settings in my outlook account before or after the password change.
This only happened after I changed my password, I've changed it in the past before and had no problems.
So, in short, I can access my account, but unable to receive emails. (apart from my own various accounts).
Any help would be greatly appreciated, and hopefully a fix.
Thanks
Microsoft Outlook.com (webmail) main account which I've had for about 25 years now. (not even in my junk/spam folder).
I have a few other email accounts: Protonmail, Ctemplar, Tutanota and another Outlook .com account which I can confirm that
I can receive those messages from, as well as send to. These are the only emails that I can receive.
I first became aware of the problem when I tried to access my My Malwarebyts acount, the verification code that is suppose to be sent to my email, never arrived.
Then I tried the same process with my other outlook.com email as I have tried their vpn (trial) on my test machine, and that worked.
I asked a couple friends who both have outlook.com accounts to send me something, but neither emails arrived. Although, I can send emails to them.
I googled the problem, but found not solution for a fix. I did not change any settings in my outlook account before or after the password change.
This only happened after I changed my password, I've changed it in the past before and had no problems.
So, in short, I can access my account, but unable to receive emails. (apart from my own various accounts).
Any help would be greatly appreciated, and hopefully a fix.
Thanks