Solved Cannot Run Ashampoo Office without admin rights

n8chavez

n8chavez

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Feb 26, 2021
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I have a very odd problem. I cannot run Ashampoo Office without admin rights. When I try the processes immediately quits after about 2 seconds, but the gui never even shows. If I run it with admin everything runs just fine. I contacted their support about but they don't know why this is happening either. They say no one else has reported anything like this To my knowlesge, no other app I have acts this way. Anyone have any ideas what the problem could be?
 
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n8chavez
I think I solved it! Deleting the directory "C:\Windows\Temp", where Ashampoo actually launches from, solves it. I don't know why this works, but it seems to have solved the problem. My guess is that it force-refreshes a setting of some sort. After clearing that directory out Office now runs without admin! You'd think support could have figured that out.
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n8chavez said:
I have a very odd problem. I cannot run Ashampoo Office without admin rights. When I try the processes immediately quits after about 2 seconds, but the gui never even shows. If I run it with admin everything runs just fine. I contacted their support about but they don't know why this is happening either. They say no one else has reported anything like this To my knowlesge, no other app I have acts this way. Anyone have any ideas what the problem could be?
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This is very strange. It seems to be a PC related problem. Try to reinstall it. I am also using it with no problems.
 
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Thanks @dinosaur07. I've reinstalled it several times, with admin rights, without admin rights, with Windows Security enabled and disabled, etc.. Nothing seems to make any difference. Luckily with Sandboxie I can isolate it, but running things as admin is not something I like to do. Macros can be a problem.

Also, this did not used to be an issue. But after trying another office suite and then reverting, for some reason it is.
 
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n8chavez said:
Thanks @dinosaur07. I've reinstalled it several times, with admin rights, without admin rights, with Windows Security enabled and disabled, etc.. Nothing seems to make any difference. Luckily with Sandboxie I can isolate it, but running things as admin is not something I like to do. Macros can be a problem.

Also, this did not used to be an issue. But after trying another office suite and then reverting, for some reason it is.
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That is indeed odd. In this case the direct contact with the support team might help. They are very active and supportive.
 
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I knew that Ashampoo Office was just a rebranded version of Softmaker. With that in mind, I downloaded and installed Softmaker Office. It's having the exact same issues as Ashampoo Office.
 
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I think I solved it! Deleting the directory "C:\Windows\Temp", where Ashampoo actually launches from, solves it. I don't know why this works, but it seems to have solved the problem. My guess is that it force-refreshes a setting of some sort. After clearing that directory out Office now runs without admin! You'd think support could have figured that out.
 
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