Can't remove Adware:Win32/UnfriendChecker and BetterSurf

[Jesse Cervene]

Followed this thread: http://malwaretips.com/blogs/adware-win32-unfriendchecker-removal/#malwarebytes

Unable to remove the Adware:Win32/UnfriendChecker and Adware:Win32/BetterSurf threats in need of assistance.

Running Windows 7 x64

 

[TwinHeadedEagle]

Follow this topic and attach requested reports

http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/

 

[Jesse Cervene]

Thank you. In progress now, will post results.

Also, here is a screen shot of the issue.

 

[Jesse Cervene]

Here are the results.

 

[TwinHeadedEagle]

Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)

Open FRST, and click Fix. Attach me that report after it is finished.




Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

• Click on the Scan button.
• After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Post logfile will also be saved in the C:\AdwCleaner folder.

 

[Jesse Cervene]

Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)

Open FRST, and click Fix. Attach me that report after it is finished.




Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

• Click on the Scan button.
• After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Post logfile will also be saved in the C:\AdwCleaner folder.

Oops, try these. Disregard. I misunderstood. Trying now.

 

[Jesse Cervene]

Must have made a mistake the fix list won't work

 

[TwinHeadedEagle]

Why won't work?

 

[Jesse Cervene]

Why won't work?

got it

 

[Jesse Cervene]

got it

and here's the adware results

 

[TwinHeadedEagle]

How is the situation now, do you still have a problem?

 

[Jesse Cervene]

How is the situation now, do you still have a problem?

yep no change

 

[TwinHeadedEagle]

Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  
  

  createsrpoint; 
  StandardSearch; 
  emptyfolderscheck; 
  installer-list; 
  installedprogs; 
  uninstall-list;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[Jesse Cervene]

I decided to try and remove both using the MSE option to remove so far so good. If it pops up again I will proceed to your next recommended step and post the results as asked.

I just wanted to take a moment to say thank you. Hopefully I won't be back for awhile