cant remove random audio ads in background

[TwinHeadedEagle]

Computer is clean, I do not know how to help you futher...

 

[TwinHeadedEagle]

One more thing to check...

Please go to: VirusTotal

• Click the Choose File button.
• Please copy/paste the following text into the 'File name:' box:
  
  

  C:\Program Files\Athan\Athan.exe

• Click Open then click the Scan it! button just below.
• This will scan the file. Please be patient.
• If you get a message saying File already analyzed: click Reanalyse
• Once scanned, copy and paste the URL from your browser address bar in your next reply.

 

[help]

Sorry before doing what you just suggested, the ad just started playing again as I was watching a youtube video. But several seconds in, it stopped playing. It seems like it starts playing around this time when I'm on the internet.

 

[help]

Here's the link:

https://www.virustotal.com/en/file/cd76aa778879fe73f423bcb6fa765d8f094d04798b4e2c21cc8cb3690a49a617/analysis/1385932203/

 

[TwinHeadedEagle]

As I've said, there is no malware on the system...

I really do not know how to help you, I see nothing unusual in the logs. Maybe if you can to describe that issue more detailed, so I can understand what is going on.

 

[help]

Yesterday while I was on google chrome, the ads started playing and so when I closed the browser it stopped playing. So then I uninstalled google chrome and am using firefox now. I also uninstalled java after reading that it can also cause malware to come through. Not sure if that helps with these steps will help with the situation.

 

[TwinHeadedEagle]

If you are satisfied with Mozilla, then go on, and use it...

If you regulary update Java, chance of infection is minimal, as well as for every exploited software...