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Windows Malware Removal Help & Support
Chrome: SafeSear.ch Search :Malware/Adware
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<blockquote data-quote="Kushal Patel" data-source="post: 533251" data-attributes="member: 54628"><p>Infection date and initial symptoms:</p><p>8/12/16. Chrome search engine is enforced to stick onto SafeSearch Search. </p><p>Current issues and symptoms: Chrome has this search engine its stuck onto and won't let me switch over to Google:</p><p><a href="http://prntscr.com/c5bfbi" target="_blank">Screenshot</a></p><p><a href="http://prntscr.com/c5bfew" target="_blank">Screenshot</a></p><p>As you see in last screenshot, i deleted Yahoo, Bing, Ask, AOL search settings every boot and after reboot it will pop up again. </p><p></p><p>Steps taken in order to remove the infection:</p><p>I think whole system is infected, I have MalwareBytes Premium and i ran few other scans from Adware Removal Tool, FRST, mbar, etc.</p><p>It detected few threats and it removed. </p><p></p><p>What scan logs have you uploaded to this post?: </p><p>FRST scan log</p><p></p><p>Last night, 8/12, I had this iso file i was trying to delete but it was attached to System process so i was trying to download this thing called Unload Unlocker or something that unlocks the file from any processes and little did i pay attention, i downloaded SafeSearch bs (lol) what ticked me off is that MalwareBytes is on 24/7 just as the laptop and it didn't catch it. </p><p>It had downloaded a "FastBrowser" (i think that's the name) and installed amazon, ebay and etc shortcuts everywhere and i went ahead and uninstalled FastBrowser. </p><p>I followed this thread:</p><p><a href="https://malwaretips.com/threads/google-chrome-safesearch-enforced-by-adminstrator-malware.43876/" target="_blank">SOLVED - Google Chrome safesearch: enforced by adminstrator. Malware?</a></p><p>I didn't get anything, however when i was trying to run AdWCleaner, it found 39 threats and when i selected to Clean, system would crash, a BSOD with error: Critical Process has died. </p><p>I have reset'd chrome settings plenty of time. </p><p>I'm afraid that i won't be able to reinstall chrome if i uninstal it. My friend has same thing and he doesn't use that laptop as he uninstalled and now can't install back again. </p><p>I referred this site to him as he will be making a post about similar to this soon. </p><p></p><p>Thank you for reading this and have a good day!</p></blockquote><p></p>
[QUOTE="Kushal Patel, post: 533251, member: 54628"] Infection date and initial symptoms: 8/12/16. Chrome search engine is enforced to stick onto SafeSearch Search. Current issues and symptoms: Chrome has this search engine its stuck onto and won't let me switch over to Google: [URL="http://prntscr.com/c5bfbi"]Screenshot[/URL] [URL="http://prntscr.com/c5bfew"]Screenshot[/URL] As you see in last screenshot, i deleted Yahoo, Bing, Ask, AOL search settings every boot and after reboot it will pop up again. Steps taken in order to remove the infection: I think whole system is infected, I have MalwareBytes Premium and i ran few other scans from Adware Removal Tool, FRST, mbar, etc. It detected few threats and it removed. What scan logs have you uploaded to this post?: FRST scan log Last night, 8/12, I had this iso file i was trying to delete but it was attached to System process so i was trying to download this thing called Unload Unlocker or something that unlocks the file from any processes and little did i pay attention, i downloaded SafeSearch bs (lol) what ticked me off is that MalwareBytes is on 24/7 just as the laptop and it didn't catch it. It had downloaded a "FastBrowser" (i think that's the name) and installed amazon, ebay and etc shortcuts everywhere and i went ahead and uninstalled FastBrowser. I followed this thread: [URL="https://malwaretips.com/threads/google-chrome-safesearch-enforced-by-adminstrator-malware.43876/"]SOLVED - Google Chrome safesearch: enforced by adminstrator. Malware?[/URL] I didn't get anything, however when i was trying to run AdWCleaner, it found 39 threats and when i selected to Clean, system would crash, a BSOD with error: Critical Process has died. I have reset'd chrome settings plenty of time. I'm afraid that i won't be able to reinstall chrome if i uninstal it. My friend has same thing and he doesn't use that laptop as he uninstalled and now can't install back again. I referred this site to him as he will be making a post about similar to this soon. Thank you for reading this and have a good day! [/QUOTE]
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