Hello, Welcome to MalwareTips.
I'm nasdaq a qualified helper.
We can help you and anyone with this problem.
All you have to do is to follow these instructions.
Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and
paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please
attach it to your reply.
Please attach the logs for my review.
How to attach a file to your reply:
In the
Reply section in the bottom of the topic Click the "
more reply Options" button.
https://deeprybka.trojaner-board.de/eset/eng/attachlogs.png
Let me know what problems persists.
Wait for further instructions
p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
OR, you should restore the program from the Quarantine folder.
====
You will be given a fix to remove this malware and more if we find anything else that is not recommended .
Regards