Computer/network has spyware or possibly multiple malware issues x 2 years now

[MissRough]

I have had massive technical issues for approximately two years now, (spyware or malware related, leaning more towards spyware) doesn't matter if I buy a new computer or a new modem or router. Somehow my operating system gets compromised and remote or virtual drives and users get turned on. Groups get enabled and the system administrator gets disabled and renamed. Currently my computer thinks it is enterprise software and that I do not have permission to do a lot of things. I have to try to take permission when I need to do anything. Printers, usb drives, anything I plug into the Surface pro 3 Try to take over. The printer is a server and turns on whenever it wants.
If anyone can help I am more than willing to donate.
I have uploaded three files from FRST tool.
Thanks in advance. (This problem seems to go to my phone also)

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.



What do you mean by "This problem seems to go to my phone also"?

 

[MissRough]

I seem to have spyware on my IPhone also, not positive however Its almost like parental rules or some sort of software that blocks me from certain sites etc if I try to browse on my phone. When I tried to change and delete from using icloud the phone wouldn't let me delete it. I had to reset the phone to remove it. It also wouldn't let me add email. I wont pretend to know anything about it but in looking at the diagnostic logs (there are many daily) I have some that talk about watchdog, some that are talking about remote url loading and I have one that is awdd then the date, and numbers etc that is in my error logs at least five or more times a day.

Thanks for your help.

 

[TwinHeadedEagle]

Did you try to restore your router to factory settings?

 

[MissRough]

I have not just restored my router I replaced it numerous times. I replaced my modem also.

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.