CONDUIT MALWARE

[g3n-h@ckm@n]

ok if you reboot the machine you must see a new folder "C:\Windows\SoftwareDistribution"

you confirm ?

 

[marcuspassey]

you mean this ive attached it

 

[g3n-h@ckm@n]

yes !

try the updates now

 

[marcuspassey]

so dont do the command prompt go and try windows updates?

 

[g3n-h@ckm@n]

no lol

start menu / programs / windows updates

(it'll say that you've never done updates logically , it's normal)

 

[marcuspassey]

failed updates again

 

[g3n-h@ckm@n]

try to install manually IE11

http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages

 

[marcuspassey]

no it wouldnt install, do you think i still got malware? i also tried uninstalling mcafee but dont think all elements are removed

 

[g3n-h@ckm@n]

It is disturbing

do a complete scan of all your disks with drweb free :

https://www.freedrweb.com/download cureit free/?lng=en

 

[marcuspassey]

just performing scan

 

[g3n-h@ckm@n]

ok it's possible it takes 2 or 3 hours , you can do something else waiting for

 

[marcuspassey]

I have not got mcafee installed at the moment although I didnt remove completely, I have a paid subscription

In your opinion

Is there a free anti virus software thats better than mcafee

and if we get rid of this malware what tools would you suggest to stop it coming back? and what malware and anti spyware free software is best?

 

[g3n-h@ckm@n]

Actually , Avast is the first antivus in the compatives.(largely better then McAfee , that's sure ^^ )

Antispyware , to complete the Avast's work I suggest a complete scan with Malwarebytes every week after updating it if you don't take the Pro version ( which updates itself in realtime if you select it )

and if we get rid of this malware what tools would you suggest to stop it coming back?

There's no tool to stop it , just to clean it ( If there's still Ramnit infection in the computer, ok ?)
the better thing to do is having all the softwares updated ( in priority Windows , your antivirus , FlashPlayer and Java if it's installed for the last cause if none application needs to have Java installed , It is not compulsory to have it in your computer , it's not a "windows" native program , the computer can work properly without)

for Mcafee I'll give you their special tool to completly delete the pieces of it which could rest in your computer

 

[marcuspassey]

ok so even the AVAST free version is better than a paid subscription of mcafee? hey you on facebook? or skype? like to thank you for all of this

 

[marcuspassey]

scan complete no threats detected

 

[marcuspassey]

So computer seems to be clean but i still cant do windows updates or update IE anymore tricks up your sleave?

 

[g3n-h@ckm@n]

mmm.... is it possible to see the report ?

 

[marcuspassey]

heres the report

http://cjoint.com/?DChrwuXRSoq

 

[marcuspassey]

tried to do windows troubleshooting to fix windows updates check image

 

[g3n-h@ckm@n]

try this FixIt

http://blogs.msdn.com/b/robmar/arch...using-windows-update-or-microsoft-update.aspx