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Windows Malware Removal Help & Support
Cryptowall 3.0 Removal Help, Files encrypted
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<blockquote data-quote="Sunshine_2015" data-source="post: 394760" data-attributes="member: 36921"><p>Hi <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite111" alt=":(" title="Frown :(" loading="lazy" data-shortname=":(" />,</p><p></p><p>my computer has been infected with Cryptowall 3.0 and now all the files are encrypted. The worst of it is, that I did a backup at that time, when it got infected and now also all my backup-files are also encrypted.</p><p>I start the listcwall program from bleeping computer and it shows over 20.000 files...</p><p></p><p>There is a Avira virusscan on the machine and I found trojans in the quarantine. I ran Adwcleaner, then Malwarbytes Anti Malware, then I also ran Avira. It now says, it's clean, but the files that are encrypted are my problem.</p><p></p><p>I also would upload the AdwCleaner scan log, but it is also encrypted :-(</p><p>Just the newer scans are ok - may I upload them ?</p><p></p><p>Any help you can give will be greatly appreciated.</p><p></p><p>I've attached a copy of the FRST.log and the Additional.log produced by the FRST tool.</p><p>Also the logs of the malwarebytes-scans.</p><p></p><p>Thank you</p><p>Sunshine <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Sunshine_2015, post: 394760, member: 36921"] Hi :(, my computer has been infected with Cryptowall 3.0 and now all the files are encrypted. The worst of it is, that I did a backup at that time, when it got infected and now also all my backup-files are also encrypted. I start the listcwall program from bleeping computer and it shows over 20.000 files... There is a Avira virusscan on the machine and I found trojans in the quarantine. I ran Adwcleaner, then Malwarbytes Anti Malware, then I also ran Avira. It now says, it's clean, but the files that are encrypted are my problem. I also would upload the AdwCleaner scan log, but it is also encrypted :-( Just the newer scans are ok - may I upload them ? Any help you can give will be greatly appreciated. I've attached a copy of the FRST.log and the Additional.log produced by the FRST tool. Also the logs of the malwarebytes-scans. Thank you Sunshine :) [/QUOTE]
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