When I had gotten home yesterday from my job as an over the road truck driver,my step dad showed me how his computer screen on his laptop had locked up. He told me it had happened just after the last time I had left home,back in early Feb. It is the cyber crime unit virus.
I did a Google search about this,and found this link.
http://malwaretips.com/blogs/cyber-crime-unit-virus/ I downloaded the removal tool onto a USB flash drive. 32 bit if I recall. I followed the instructions,and I was not able to remove the virus. After turning it on then off,and inserting the flash drive,that did not work.
No prompts or commands came up.for instructing on rebooting. I tried,after watching the video instructions,inserting the flash drive,then turning the laptop on. That did not work. It uses Windows 8. I tried using the F10,11,or 12 keys. No go.
I wonder if I should try uploading the removal tool onto a blank CD,or DVD. I also wonder if the virus has been on there too long,and it needs to go to a computer repair shop. We both have Webroot for internet security. Webroot has worked well for me.
I did a Google search about this,and found this link.
http://malwaretips.com/blogs/cyber-crime-unit-virus/ I downloaded the removal tool onto a USB flash drive. 32 bit if I recall. I followed the instructions,and I was not able to remove the virus. After turning it on then off,and inserting the flash drive,that did not work.
No prompts or commands came up.for instructing on rebooting. I tried,after watching the video instructions,inserting the flash drive,then turning the laptop on. That did not work. It uses Windows 8. I tried using the F10,11,or 12 keys. No go.
I wonder if I should try uploading the removal tool onto a blank CD,or DVD. I also wonder if the virus has been on there too long,and it needs to go to a computer repair shop. We both have Webroot for internet security. Webroot has worked well for me.