Cyber Incident at Boeing Subsidiary causes Flight Planning Disruptions

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Jeppesen, a wholly-owned Boeing subsidiary that provides navigation and flight planning tools, confirmed on Thursday that it is dealing with a cybersecurity incident that has caused some flight disruptions.

A red banner was added to the company’s website on Wednesday, warning that the Colorado-based firm was experiencing “technical issues with some of our products, services and communication channels.” A spokesperson for Boeing told The Record that the issue was a cybersecurity incident, and the company is still working to restore services. “Our subsidiary, Jeppesen, experienced a cyber incident affecting certain flight planning products and services. There has been some flight planning disruption, but at this time we have no reason to believe that this incident poses a threat to aircraft or flight safety,” the spokesperson said. “We are in communication with customers and regulatory authorities, and working to restore full service as soon as possible.”

Although the extent of the disruptions are unclear, the incident is at least impacting the receipt and processing of current and new Notice to Air Missions (NOTAMs) — an industry term for notices filed with aviation authorities to alert pilots of potential hazards along a flight route.
Matthew Klint, who runs the Live And Let’s Fly travel blog, reported that the incident was believed to be ransomware. The Boeing spokesperson was not able to confirm to The Record that it was ransomware related at the time of publication, saying that it was “still an active situation.”
 

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