Solved differentia.ru please help

[rainer]

Hello
I am infected and need help. Thanks in advance for your assistance

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[rainer]

Hi again
I did what you explained. During the fixing progress there was one pop up, win 7 telling me that the firefox plugin container isnt working anymore and I told win7 not to search for online solutions, just to close the container prog. after i had to restart win7.

the first 5 min I was happy and just NOW during writing this response the avast warning pop ups appear again. Not in the same speed as before (they appeared every 30secs), now they come appr.every 5 min

what comes next ?

BTW: MANY THANKS ! I posted my problem 2 hrs ago and now we are already at the repairing procedure. 'That really impresses me a lot.
Respect ! Rainer

 

[TwinHeadedEagle]

This is a German quality assistance

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[rainer]

Ok, here are the new files.

 

[TwinHeadedEagle]

PC is clean now. I am assuming that you have USB Flash drive connected, so that is why Avast is giving warnings. Let's check them:


Please download MCShield from one of the following links:

MCShield -Official download link

• Double click on MCShield-Setup to install the application.
  Next => I Agree => Next => Install ... per installation click on Run! button.
• Wait a few seconds to MCShield finish initial HDD scan...
• Connect all your USB storage devices to the computer one at a time. Scanning will be done automatically.
• When all scanning is done, you need to post a logreport that MCShield has created.

Under Logs tab (in Control Center) for AllScans.txt log section click on Save button. AllScanst.txt report shall be located on your Desktop.

=> Post here AllScanst.txt


Explanation: USB storage devices are all the USB devices that get their own partition letter at connecting to the PC,
e.g. flash drives (thumb/pen drives, USB sticks), external HDDs, MP3/MP4 players, digital cameras,
memory cards (SD cards, Sony Memory Stick, MultiMedia Cards etc.), some mobile phones, some GPS navigation devices etc.

 

[rainer]

ok, I collected ALL external drives in the household and uploaded the allscans.txt
I read it and all seems to be ok ? Last half hour I switched on and off the PC and after ca. 5min there is ONE time the avast pop up window. And after that no more. Before using the fix it was all 30 or 20 sec. Maybe this fact is helpful for further diagnosis.

 

[TwinHeadedEagle]

So, is everything fine now? Reports show no signs of active infection.

 

[rainer]

As I mentioned above:
Last half hour I switched on and off the PC and after ca. 5min there is ONE time the avast pop up window. And after that no more. Before using the fix it was all 30 or 20 sec

I will continue to switch on and off the next two, three hours and watch for pop ups. I will be back reporting in the late afternoon. Again many thanks

 

[rainer]

Hi again
I did several "on" and "offs". After 10min "on" I ALWAYS have ONE Avast warning popping up:
several *.ru adresses but process not Process: C:\Windows\Sy.....\msiexec.exe, it is Process: C:\Windows\Sy....\powershell.exe

After this ONE pop up window my system is working without any other warning. Unfortunatedly I cannot find any logs in my AVAST program....either there are none or I am too stupid to find them....

 

[TwinHeadedEagle]

This should fix the remaining issue:

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[rainer]

I fixed it yesterday, see the file attached. Sorry for the late response but I wanted to watch the system for a while: NO MORE POP UPS !

You are my hero, twinheadedeagle !!

 

[TwinHeadedEagle]

Since there are no more problems, we can declare this PC clean

Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.


Step 1. - Creation of system restore point and tools removal.


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.

Tool deletes old system restore points and creates a fresh system restore point after cleaning.


Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.


Security tips - highly recommended reading:

• Simple and easy ways to keep your computer safe and secure on the Internet

Maintenance tips:

• Optimize Windows for better performance

Additional software that I personally use and install on all my clients devices:

• Malwarebytes' Anti-Malware (paid version highly recommended) - to scan your system from time to time in search for malware.
• Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
• McShield - to prevent infections spread by removable media.
• Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
• Adblock - to surf the web without annoying ads!
• Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.

My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle