Solved Digitalprivacyalert

[Bob Neish]

Okay, keep me updated.

No still there just disappears for a time then returns.
I have as many extensions to block 'pop-ups' on Chrome that I can find - no real help
Do I need to reinstall something??
I run Loaris, Malwarebytes and Zemana and they find nothing

 

[TwinHeadedEagle]

Your computer isn't infected I told you that.

 

[Bob Neish]

Your computer isn't infected I told you that.

I think it might be now - will run your initial tests and send on new results

 

[Bob Neish]

Hello,


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
  
  
  
  
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

These are the new files from the scan

 

[Bob Neish]

These are the new files from the scan

THE

Thanks for sticking with me
I think I'm making things worse instead of better

 

[Bob Neish]

THE

Thanks for sticking with me
I think I'm making things worse instead of better

Can't seem to run any of the virus checkers now
I've really screwed this up

 

[Bob Neish]

Maybe it isn't a virus but there is a lot wrong
No task bar icons, very slow - is this a registry/services problem?? I dunno - beyond me

 

[Bob Neish]

Forgot to say that when i go into Safe Mode the task bar resorts to normal

 

[TwinHeadedEagle]

Let's try this:

Scan with TDSSKiller

Please download TDSSKiller by Kaspersky and save it to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
• Your machine may appear very slow and unusable after that - it's normal.
• TDSSKiller will run automaticaly. Click on Change parameters and click OK.
• Click the Start Scan button and wait patiently.

If anything will be found follow this guidelines:

• If a suspicious object is detected, the default action will be Skip, click on Continue.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  If Cure is not available, please choose Skip instead.
• Do not choose Delete unless instructed!

A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.

 

[Bob Neish]

Let's try this:

Scan with TDSSKiller

Please download TDSSKiller by Kaspersky and save it to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
• Your machine may appear very slow and unusable after that - it's normal.
• TDSSKiller will run automaticaly. Click on Change parameters and click OK.
• Click the Start Scan button and wait patiently.

If anything will be found follow this guidelines:

• If a suspicious object is detected, the default action will be Skip, click on Continue.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  If Cure is not available, please choose Skip instead.
• Do not choose Delete unless instructed!

A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.

OK - didn't seem to find anything

 

[Bob Neish]

OK - didn't seem to find anything

Twin Headed Eagle
Redid my registry so back to what I had before, i.e. redirects on some sites.
Have reset the router - any other ideas would be most helpful

 

[TwinHeadedEagle]

Try to install Adblock extension, I don't know what else could it be. Your computer isn't infected.

Adblock Plus - Surf the web without annoying ads!

You can also try to reset Internet Explorer settings and to empty the cache.

 

[Bob Neish]

Try to install Adblock extension, I don't know what else could it be. Your computer isn't infected.

Adblock Plus - Surf the web without annoying ads!

You can also try to reset Internet Explorer settings and to empty the cache.

Tried all that plus using Chrome not IE
Thanks for all your trouble - I, also, am running out of ideas how to solve this

Thanks again

 

[TwinHeadedEagle]

You need to be more specific about this issue, I still don't have a clear picture how is it happening.

Is it happening in every browser you visit?
Is it happening on every website you visit? This is important. Try to visit several legit websites, like amazon, ebay, virustotal and let me know if it happens there.
How is it manifested, does it open a new tab, there are some underlined words or it opens a window?
Try to take a picture of it.

Is it happening on other devices on your network?

I can't help you unless you describe the problem with more details.