B Brianfb New Member Thread author Nov 9, 2014 3 0 2 51 Nov 9, 2014 #1 Please help remove this from my computer. I have attached the requested files. Let me know what else I can do. Attachments Addition.txt Addition.txt 36.3 KB · Views: 47 FRST.txt FRST.txt 53.4 KB · Views: 50
Please help remove this from my computer. I have attached the requested files. Let me know what else I can do.
argus Former MalwareTips Staff Verified Apr 24, 2014 3,395 225 366 Nov 10, 2014 #2 Hello, Download Malwarebytes Anti-Rootkit to your desktop. Double-click the icon to start the tool. It will ask you where to extract it, then it will start. Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights. Click in the introduction screen "next" to continue. Click in the following screen "Update" to obtain the latest malware definitions. Once the update is complete select "Next" and click "Scan". When the scan is finished and no malware has been found select "Exit". If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer. Open the MBAR folder and paste the content of the following files in your next reply: "mbar-log-{date} (xx-xx-xx).txt" "system-log.txt" Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system. Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Make sure that Addition option is checked. Press Scan button and wait. The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt. Please include their content into your next reply.
Hello, Download Malwarebytes Anti-Rootkit to your desktop. Double-click the icon to start the tool. It will ask you where to extract it, then it will start. Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights. Click in the introduction screen "next" to continue. Click in the following screen "Update" to obtain the latest malware definitions. Once the update is complete select "Next" and click "Scan". When the scan is finished and no malware has been found select "Exit". If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer. Open the MBAR folder and paste the content of the following files in your next reply: "mbar-log-{date} (xx-xx-xx).txt" "system-log.txt" Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system. Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Make sure that Addition option is checked. Press Scan button and wait. The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt. Please include their content into your next reply.
B Brianfb New Member Thread author Nov 9, 2014 3 0 2 51 Nov 10, 2014 #3 Brianfb said: Please help remove this from my computer. I have attached the requested files. Let me know what else I can do. Click to expand... Seems to have worked. Let me know if you see anything or if there is any additional steps I need to do. Thanks! Attachments mbar-log-2014-11-10 (15-34-35).txt mbar-log-2014-11-10 (15-34-35).txt 4 KB · Views: 28 system-log.txt system-log.txt 23.8 KB · Views: 33 Addition.txt Addition.txt 37.8 KB · Views: 35 FRST.txt FRST.txt 53.5 KB · Views: 27
Brianfb said: Please help remove this from my computer. I have attached the requested files. Let me know what else I can do. Click to expand... Seems to have worked. Let me know if you see anything or if there is any additional steps I need to do. Thanks!
argus Former MalwareTips Staff Verified Apr 24, 2014 3,395 225 366 Nov 11, 2014 #4 Good job Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool. Follow the prompts and click Scan. When finished, please click Clean. Upon completion, click Report. A log (AdwCleaner[S*].txt) will open. Please include the contents of that file in your reply. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop, called Fixlog.txt. Please attach it to your reply. Attachments fixlist.txt fixlist.txt 1.4 KB · Views: 29 Reactions: Brianfb
Good job Fix with AdwCleaner Please download AdwCleaner by Xplode and save the file to your desktop. Right-click on icon and select Run as Administrator to start the tool. Follow the prompts and click Scan. When finished, please click Clean. Upon completion, click Report. A log (AdwCleaner[S*].txt) will open. Please include the contents of that file in your reply. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop, called Fixlog.txt. Please attach it to your reply.
argus Former MalwareTips Staff Verified Apr 24, 2014 3,395 225 366 Nov 22, 2014 #6 Is everything ok now?