Q&A Dr Web Security Space 11

Discussion in 'Dr Web' started by cookinpro, Aug 9, 2017.

  1. cookinpro

    cookinpro Level 3

    Feb 12, 2013
    122
    257
    Retired
    Ottawa,Ontario
    Windows 10
    Trend Micro
    I have been wanting to give Dr Web Security Space 11 a test drive to see if it is worth keeping.

    After installing Dr Web I can not access the Internet at all. I checked all the firewall settings and could not find anything amiss.
    I contacted Dr Web and they told me to disable the firewall and that would resolve the issue. So,I re-installed without the firewall and to my surprise I still could not get on MalwareTips (or any other website)

    I was going to use a free 3rd party firewall (suggestions welcome)

    Unless I can get Dr Web to work properly, it looks like I be choosing another security system (avast, bitdefender, norton, etc...)

    How do I get Dr Web to connect to the web???
     
    Sunshine-boy likes this.
  2. Sunshine-boy

    Sunshine-boy Level 22

    Apr 1, 2017
    1,167
    5,166
    IRAN
    Windows 10
    ESET
    Don't use any firewall with dr.web what version of windows you have?
    Their firewall is storng but soemtiems stop all of your internet connections it's a bug!they know they are working on a fix in the new beta.
    You need to disable the win firewall when you install the dr.web

    reset all internet and firewall settings so everything will be ok again.
    I got the same problem before but solved it easily:
    netsh advfirewall reset
    netsh advfirewall set allprofiles state ON
    ipconfig /flushdns
    netsh winsock reset catalog
    netsh int ip reset c:\resetlog.txt
    ipconfig /release
    ipconfig /renew
    netsh int ipv4 reset
    netsh int ipv6 reset
    bitsadmin /reset /allusers
    use these commands and your connection will back after a restart.
     
    L S and GonzitoVir like this.
  3. Sunshine-boy

    Sunshine-boy Level 22

    Apr 1, 2017
    1,167
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    btw if you wanna change it why not Kasper sky? with Avast you will waste your money :p
     
  4. vindiesel

    vindiesel Level 7

    Apr 15, 2013
    333
    681
    Spain
    Dr Web Many false positives and many problems, used only once and I don't want more, greetings.
     
  5. omidomi

    omidomi Level 61
    Trusted AV Tester

    Apr 5, 2014
    5,219
    34,102
    Fallout New Vegas :D
    Windows 8.1
    Kaspersky
    Due to my test Dr.Web improved daily and so its not "that worst"
    so for this problem I think its come from https scan in spIder Gate :)
    so
    1-disable windows firewall
    2-install dr.web
    but personally I do't have this problem... :rolleyes:
     
  6. cookinpro

    cookinpro Level 3

    Feb 12, 2013
    122
    257
    Retired
    Ottawa,Ontario
    Windows 10
    Trend Micro
    I'm done with Kaspersky. It is too heavy on my system and I do not like the new version.
    Why do you say that Avast is a waste of money?
    And, what would you recommend? And why? (I'm looking for a paid solution)
     
    L S likes this.
  7. cookinpro

    cookinpro Level 3

    Feb 12, 2013
    122
    257
    Retired
    Ottawa,Ontario
    Windows 10
    Trend Micro
    I did disable windows firewall and that did not help.
    Dr Web told me that it would automatically disable windows firewall during the installation process
    I checked and turned off "Spider Gate" that did not help
     
    omidomi likes this.
  8. cookinpro

    cookinpro Level 3

    Feb 12, 2013
    122
    257
    Retired
    Ottawa,Ontario
    Windows 10
    Trend Micro
    I will give these steps a try within the next day or two.
    Thanks for the info.
     
  9. HarborFront

    HarborFront Level 33
    Content Creator

    Oct 9, 2016
    2,295
    5,745
    Far East
    #9 HarborFront, Sep 23, 2017
    Last edited: Sep 23, 2017
    Installed it on my tablet and after less than an hour have it removed because it doesn't work nicely with HMPA and AppCheck. I think it's because of the exploit and ransomware features they all are having.

    Other problems. After uninstallation of Dr Web I went to clean the registry and realized that many Dr Web remnant entries CANNOT be removed especially those related to 'Doctor Web'. Also, the folders cannot be deleted by normal means. I need to use IObit Unlocker to delete them.

    Imagine I used CCleaner, Wise Registry Cleaner, Regscanner, Regcleaner and the default Windows Regedit still cannot remove them

    Now, have to wait for RS3 before reformatting the whole drive to start afresh. For sure I'll never use Dr Web again
     
    Sunshine-boy likes this.
  10. Sunshine-boy

    Sunshine-boy Level 22

    Apr 1, 2017
    1,167
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    #10 Sunshine-boy, Sep 23, 2017
    Last edited: Sep 23, 2017
    Ye these folders will Reiman but they are empty so it's not a serious problem.
     
  11. dinosaur07

    dinosaur07 Level 3

    Aug 5, 2012
    120
    403
    Bucharest
    I was using it and to me their firewall seemed very effective. I might reinstall it asap as i liked it.
     
    Sunshine-boy likes this.
  12. L S

    L S Level 5

    Jul 16, 2014
    208
    1,178
    Windows 10
    Avast
    Ok, ....... Suggestions from me :
    Avast with Malwarebytes and Comodo Firewall = Great Combo !!! (y)
    Try it - You will not regret at all !!! (y)
     
  13. alakazam

    alakazam Level 1

    Mar 25, 2014
    33
    16
    Dr. Web blocks random sites and prevents certain elements from web pages (avatars in forums) to load on my PC. The user interface is not intuitive at all. There are all sort of sub-sections, each of them having their settings button that opens a different interface box. I wanted to use it to block porn sites on my PC, but it turns out that it blocks random sites that are SFW and adding them to the whitelist doesn't unblock them. I uninstalled Dr. Web the same day.
     
  14. toto

    toto Level 3

    Oct 15, 2014
    128
    599
    Student
    Kosovo
    Windows 10
    Kaspersky
    I would recommend you give Norton a try, it is very light on resources and provides great protection.
     
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