ESET SS updates failed
- Thread starter Maxxx58
- Start date
- Status
- Dec 20, 2014
- 619
I think it doesn't related with licenseOh no, the problem is back :/. Still getting update failed warring...
- Oct 23, 2012
- 12,527
Have you tried just reinstalling the offline installer without uninstalling the current installed eset?
Also have you checked that you are not using a proxy anywhere particularly Internet explorer or you are not using a VPN service?
There has to be an easier solution than reinstalling the OS.
Do you have system restore enabled?
Why not uninstall eset completely create a restore point then install eset again.This way until you figure out the problem you can at least do a system restore than reinstalling the OS
Also have you checked that you are not using a proxy anywhere particularly Internet explorer or you are not using a VPN service?
There has to be an easier solution than reinstalling the OS.
Do you have system restore enabled?
Why not uninstall eset completely create a restore point then install eset again.This way until you figure out the problem you can at least do a system restore than reinstalling the OS
- Dec 20, 2014
- 619
I do all of things you guide, can not solve, but maybe luckily, it doesn't happened on my computer today
- Jul 31, 2014
- 63
I have tried that Exterminator, and for all the tips you wrote, believe me its no problem just to format, because i have no important programs installed atm. I'm not using proxy, or VPN atm. It updated automatically now, i will see if its fixed now. I have installed drivers for the motherboard that came with it on the CD. Maybe its some kind of driver problem with network card... :/
- Oct 23, 2012
- 12,527
The one or two times I have had this happen it then immediately updated when I clicked update.I have never experienced an issue like this in the many,many years of using eset.I hope you guys narrow it down and report back as it would be a helpful bit of information to know.
- Jul 31, 2014
- 63
I sure will, but i hope the problem is over...but if it isn't i'll open ticket with ESET support . Thank you for your tips and support
. Thank you for your tips and support
- Jul 31, 2014
- 63
- Jan 29, 2013
- 221
Have an update on the matter, this worked !
Hi friends. I have exactly same problem in my laptop an desktop PC. Could you explain how configure schedule updating? Thanks
- Jan 29, 2013
- 221
- Jul 31, 2014
- 63
Ok, so :
And other thing i have changed under "Regular automatic update" is "Run the task as soon as possible" instead of "Wait until the next scheduled time" that was by default.
- first i added update scheduled task,
- Then i putted that event trigger task should be "User logon" with interval 1 houre
- Next step i made "Wait until the next scheduled time"
And other thing i have changed under "Regular automatic update" is "Run the task as soon as possible" instead of "Wait until the next scheduled time" that was by default.
- Jan 29, 2013
- 221
Thanks friend. I've tried your configuration in my desktop PC... but this morning i get same error (during night my PC was sleeping). However, in my laptop, i've tried a different configuration. I added update scheduled task too, but instead "user logon", i set "Repeteadly", 1 hour and Run the task as soon as possible. Also, i've changed too "Regular automatic update" as yours, and "Automatic update upon modem connection to the Internet" in the same way (Run the task as soon as possible).. Thus, there has been no error. Now, i have to configure my desktop PC the same way and try...
- Jan 29, 2013
- 221
Damn! It not works... When my PC is sleeping, ESET can't update its database (server not found). I opened a ticket in support ESET Spain, but they can't help me. With Emsisoft or Kaspersky i don't have this problem, but globally i prefer ESET.
Last edited:
- Jul 31, 2014
- 63
Im really sorry to hear that my friend, In your case i would play with update schedule, just try all possible solutions, and im confident you will find one that works.
- Dec 20, 2014
- 619
I have some solution (under testing). Today, I reinstall Windows and when I install ESS 8, I use Live Installer (when access eset.com to download, remember to choose your right location, for me, I come from Vietnam and I choose Vietnam location (not international)) to download and install ESS. I noticed that the verion when I you Live Installer and choose Vietnam location is different. It has "Training" session (International offline installer doesn't have that). After that, my ESS update service works well (under testing) and I don't see this problem goes back to me
Last edited:
- Jan 29, 2013
- 221
I have some solution (under testing). Today, I reinstall Windows and when I install ESS 8, I use Live Installer (when access eset.com to download, remember to choose your right location, for me, I come from Vietnam and I choose Vietnam location (not international)) to download and install ESS. I noticed that the verion when I you Live Installer and choose Vietnam location is different. It has "Training" session (International offline installer doesn't have that). After that, my ESS update service works well (under testing) and I don't see this problem goes back to me
Great news! Unfortunately, i've downloaded spanish version, but it's not Training section, so my problem remains... Yesterday i opened a ticket with ESET support in USA (San Diego). They are very friendly and connected remotely to my computer. They tried a lot of things with schedule tasks, and they configured a Update task every minute (obviously it works, but it's not useful cause the great bandwidth). I suggested a delay in update for next versions when the computer sleeps... Now, the only solution is not sleep my computer, only hibernate it.
- Status
Similar threads
