New Update ESET v18

SeriousHoax

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Thank you for the reply :) With the normal Eset protected browser, Proton works great, it's when I launch Safe Banking and Browsing from the desktop shortcut, I get this message when both Brave, and Chrome are set as the default browsers. Not sure if I'm doing something wrong, or if I tried Edge it may work? Otherwise, part of the security in that protected browser is maybe what extensions can or cannot be installed?

View attachment 287954 View attachment 287955
itman from the ESET forum told me this about your issue:
"In stand-alone Safe Banking & Payment Protection, no browser extensions are allowed and hence - not loaded. My guess is Protron Password Manager extension is trying to override Eset's blocking of any extension loading resulting in the error message being displayed.

He could try adding Protron Password Manager extension ID, etc. to Eset Secured browser, Browser protection allow list setting and see if that fixes the issue."
 

Jonny Quest

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itman from the ESET forum told me this about your issue:
"In stand-alone Safe Banking & Payment Protection, no browser extensions are allowed and hence - not loaded. My guess is Protron Password Manager extension is trying to override Eset's blocking of any extension loading resulting in the error message being displayed.

He could try adding Protron Password Manager extension ID, etc. to Eset Secured browser, Browser protection allow list setting and see if that fixes the issue."
Thank you for looking into it :) :) That's what I was thinking, too, that it's probably a part of Safe Banking's protection in not allowing multiple extensions, maybe somewhat like BD Safepay.
Otherwise, the normal Eset browser protection is fine, no problems there with extensions like Proton Pass :)
 

SeriousHoax

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Thank you for looking into it :) :) That's what I was thinking, too, that it's probably a part of Safe Banking's protection in not allowing multiple extensions, maybe somewhat like BD Safepay.
Otherwise, the normal Eset browser protection is fine, no problems there with extensions like Proton Pass :)
No problem :)
Banking protection is enabled by default in supported browsers of Chrome, Edge, Firefox and Brave unless someone disables it.
If you want, you can download and use a separate browser without extensions for banking only. You could even use a portable version of Chrome/Firefox for that purpose. If you want to use extension in that browser then install nothing more than uBO/uBO Lite and your password manager.
 

simmerskool

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I take it that if I wanted to use a password manager in Eset Safe Banking and Browsing, I would need to use theirs, or copy and paste from my Proton Pass desktop app?
if you're replying to mine, maybe?? I was getting MS popup error 0xc000006d. Someone online posted "The occurrence of 0xc000006d can usually be due to Windows update file corruption, user profile corruption, third party application interference, system file corruption, etc." I assume Nod32 HIPS attempted change caused this, but don't know for sure. I got the eset vm running but not running it today...
 
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simmerskool

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Thank you for your ideas (settings), I'll play around with some of the settings and see if I can get somewhere with it :) :)

edit: when I installed Eset it created a Safe Banking and Browsing desktop shortcut, I just had to create the app shortcut myself. I like having one there.
View attachment 287957
fwiw I do not recall seeing Nod32 create a Safe Banking desktop icon (not running the eset vm today)
 
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Jonny Quest

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fwiw I do not recall seeing Nod32 create a Safe Banking desktop icon (not running the eset vm today)

Nod32 is bare bones with just AV, no banking protection or VPN for me either. But on Android I have banking protection so double check.
On both of my desktop installs, Eset created the Safe Banking desktop shortcut, but even if it hadn't it can also be accessed from the App.
It sounds like Zero Knowledge has it right in regards to Nod32 being a more basic app, not a lot of extra features.

safe banking.jpg
 

czesetfan

Level 5
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Dec 3, 2021
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When "Secure all browsers" is enabled, all supported browsers launch with the protection level set here: Safe Banking & Browsing | ESET Smart Security Premium 18

Interestingly, launching browsing via the "Safe Banking" icon opens the default browser with its own profile. It is thus possible to customize the browser settings (performance, installation of extensions, bookmarks, security, privacy, search policies, etc.) quite differently than with a profile for normal web browsing.

Correct, the NOD32 version does not provide Safe Banking & Browsing.
 
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czesetfan

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Dec 3, 2021
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IceMan7

Level 3
Mar 19, 2025
126
Hello
A short note on the experience of using Eset in the trial version. Before using it, I uninstalled Fsecure.
Maybe it will be useful to someone who is looking for an AV solution and is wondering whether Eset is a good choice ;)


1. Very low computer load. During normal operation, CPU usage is about 0.5%. RAM (private bytes) about 77-78MB RAM.
In (working set) about 250MB RAM. 5 processes. On the computer it takes up about 1.1GB in Program Files + about 0.5GB in Program Data. Total about 1.5GB in the system.
2. During scanning - CPU max to about 75%, SSD disk load 45-51% (speed up to 385Mb/s). I did not measure RAM.
3. Internet browsing is very fast. You do not feel any slowdowns in Firefox. Although you can feel that some pages load slower and sometimes it is better to close it and reopen it. But it definitely works faster like in Fsecure. Browser protection is also fast
4. Downloading files from the network takes longer. Eset scans everything in real time and sometimes it is not always possible to start the downloaded file immediately. Fsecure didn't slow you down that much.
5. It's so light in the system that you don't feel like you have AV installed. In addition, the computer itself works faster than it did on Fsecure, including opening programs, files, or folders in general. Copying too.
6. No bugs so far. It doesn't block anything, it doesn't clash with any software. I only had to let the free VPN Proton through, because Eset blocked it from connecting to the network. But that was only the first time.
7. The frame in the browser (the one around it) is annoying, but you can turn it off in the settings. I'm not testing banking protection, because I liked it better in Fsecure.
8. It takes a bit longer for the computer to start - probably because of Eset's startup scan. It takes the same time to shut down. It was faster with Fsecure.
9. Fast updates. You won't have time to log in to the desktop and Eset is already after scanning at startup and after updating the signature databases
10. Downloading signature databases - fast. The processor increased with this update to about 35-40%
11. Very fast scanning. A thorough scan puts a lot of strain on the HDD and is a bit longer. Intelligent - SSD and 2TB HDD about 9 minutes.
Thorough about 23 minutes.
12. Lots of settings and options. It's not always clear and sometimes you have to search for what you want to find. In my opinion, too much of it and some of it doesn't make sense. It's not a User Friendly program. But it's also not a program that constantly wants something from you. It makes itself known when it has to - for example, when blocking something while downloading from the network.
13. Disabling file scanning doesn't always work. And if you enable it and then want to disable it, Eset can get lost. Only after restarting does it work well and stays the way you wanted.
14. A nice option is that you can make a copy of the settings.
15. Search results only for Google search. There is none for DuckDuckGo. Fsecure had them for both cases.
16. I don't know about 0day threats. I haven't tested it. So I won't comment on how behaviorism works. I assume that LiveGuard is better now, but based on opinions online, it's probably not BD or Kaspersky level. I'm waiting for tests :)
17. LiveGuard works quite fast. You can set what not to send to the cloud - for example folders or files (documents). But somehow I don't trust what it can do with files that we save on an ongoing basis. However, it always goes to their cloud if Eset considers that a given file is "dangerous"
The only strange thing is that it can even send the Arcabit online scanner to the cloud.....
You can see all sent files in events.
18. The overzealousness in PUA is a bit irritating. Changing settings doesn't change much in my opinion. But it's always better to have an option like PUA detection than not to have it.
19. Help is terribly slow. I tried with two topics. At the same time, I also made e-mail inquiries to BD. With BD in one day a few emails back and forth
and the matter was resolved. With Eset it has been 5 days and still no response to one topic.
20. LiveGuard in the more expensive option is a misunderstanding.Overall Eset is expensive. The price in my country for a year for 5 ESSP devices costs as much as BD TS for 2 years. And here is the biggest mystery. Why so much money?
21. Overall - it is very pleasant to work and use the computer every day with Eset. It seems to be a good program.

About 15 more days of v18 Eset Smart Securit Premium on my computer. If I notice anything, I will add it. After these days I will install BD TS and see how it works for 30 days on my computer (Win10, 16GB RAM, SSD 240GB, HDD 2TB). I hope that BD has significantly improved in stability.

Regards

I'm adding.

Today I finished with Eset after tests. Now BD on tests.

22. Eset after 30 days downloaded a total of about 68MB of data
23. To make it user friendly, you have to set "always repair detection" everywhere. Then it won't ask what to do.
24. Setting it according to point 23 (without exceptions) completely removed C:\Windows\gdrv.sys from my computer (it's not in quarantine). I only got information that it was cured.....

That's all from me when it comes to my impressions after the tests.
 

andytan

Level 1
May 10, 2024
26
I'm adding.

Today I finished with Eset after tests. Now BD on tests.

22. Eset after 30 days downloaded a total of about 68MB of data
23. To make it user friendly, you have to set "always repair detection" everywhere. Then it won't ask what to do.
24. Setting it according to point 23 (without exceptions) completely removed C:\Windows\gdrv.sys from my computer (it's not in quarantine). I only got information that it was cured.....

That's all from me when it comes to my impressions after the tests.
Have you tracked data uploads though? I've had ESET Smart Security installed for less than 24 hours on a several day old machine that sat idle without me using it, and System Informer indicates over 1.6gb of data sent by ESET.
 
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BigWrench

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Off topic….. I have just given up on ESET on one of my desktops. It keeps attempting to install a huge update, and then 20 minutes into it, it gives some error message. And then trying again constantly. I believe what was on it was 18.1.xxx. Not 18.2 yet. Have had it on the desktop since the first of the year. Too frustrating for now, and eating up resources while attempting to download whatever update it is stuck on. ✌️
 

IceMan7

Level 3
Mar 19, 2025
126
24. Setting it according to point 23 (without exceptions) completely removed C:\Windows\gdrv.sys from my computer (it's not in quarantine). I only got information that it was cured.....
I'll just add. This is a huge minus of Eset. You don't completely delete files from your computer. That's what quarantine is for. I won't hide the fact that I was pissed off by such action on Eset's part. And what if some program or the system suffered because of it?

This is actually one of the few disadvantages of Eset but also the biggest one. Generally light AV, fast but annoying and for those who like to tinker with AV. Lots of settings, options and for an experienced user.
 
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Minimalist

Level 10
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Well-known
Oct 2, 2020
474
Off topic….. I have just given up on ESET on one of my desktops. It keeps attempting to install a huge update, and then 20 minutes into it, it gives some error message. And then trying again constantly. I believe what was on it was 18.1.xxx. Not 18.2 yet. Have had it on the desktop since the first of the year. Too frustrating for now, and eating up resources while attempting to download whatever update it is stuck on. ✌️
Yes I had similar problems few times when right after install, product tries to update for first time and it can take a lot of time to perform this initial update. It doesn't happen every time but it happens a lot. I believe that his is known issue but it appears to be related to problems in network of their CDN provider.
What I usually do to make process faster when this happens is:
- when I see that update process was stuck I use Cancel button to stop update
- right after that I use check for updates again. It will continue where it stopped.
Sometimes it will download remaining part quickly. Other times it would download few MB of data quickly and then stop again. If that happens I just stop and run update again. After few tries I usually get whole package downloaded.

I know that this is not best solution but it might help you solve your problem.
 

cofer123

Level 4
Sep 7, 2021
153
Yes I had similar problems few times when right after install, product tries to update for first time and it can take a lot of time to perform this initial update. It doesn't happen every time but it happens a lot. I believe that his is known issue but it appears to be related to problems in network of their CDN provider.
What I usually do to make process faster when this happens is:
- when I see that update process was stuck I use Cancel button to stop update
- right after that I use check for updates again. It will continue where it stopped.
Sometimes it will download remaining part quickly. Other times it would download few MB of data quickly and then stop again. If that happens I just stop and run update again. After few tries I usually get whole package downloaded.

I know that this is not best solution but it might help you solve your problem.
I can vouch for this workaround. It's been like this for many years. Sometimes the initial update flies and you download everything in a few seconds, but most of the time their CDNs seem to be overloaded and you need to retry several times to speed things up.

The problem is, like many other of Eset's shortcomings, their support and forums are unwilling to address this as anything other than an isolated case, thus never fixing it.
 

andytan

Level 1
May 10, 2024
26
I tried ESET Essential on Windows 11 24H2. Windows Security reports ESET is in use, but Task Manager shows Defender processes active. Do Defender processes run even if you have a third-party antivirus?
Do you have periodic scanner with Defender turned on or Smart Application Control active? Those will have defender running in task manager.
 
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SeriousHoax

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Mar 16, 2019
3,983
24. Setting it according to point 23 (without exceptions) completely removed C:\Windows\gdrv.sys from my computer (it's not in quarantine). I only got information that it was cured.....
I never faced this issue. Maybe a random bug or a bug related to the "always repair detection" option. Since that option is not default, they are probably not even aware of the bug. I'm just speculating, don't know for sure.
I can vouch for this workaround. It's been like this for many years. Sometimes the initial update flies and you download everything in a few seconds, but most of the time their CDNs seem to be overloaded and you need to retry several times to speed things up.

The problem is, like many other of Eset's shortcomings, their support and forums are unwilling to address this as anything other than an isolated case, thus never fixing it.
9/10 times happens for me with the initial update after installation. Proton VPN solves this issue for me. After inputting your serial number/ESET home account login info, in the next page of the installation wizard, I turn on Proton VPN and then press Next to install the product. Works for me every time with Proton VPN especially with USA server.
It's been known for far too many years, but they haven't fixed it.
 


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