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<blockquote data-quote="SethB" data-source="post: 800981" data-attributes="member: 78309"><p>Hi,</p><p>I have a relative that I am trying to help out with a problem. Every so often when using Facebook, a webpage will pop up, locked to full screen mode, along with audio, with the typical tech support scam - your computer has been hacked, all your data is being stolen, you will be reported to your ISP, and call this number right away. The web page is always served from an AWS server. Malwarebytes, Hitman, Zemana find nothing. She says she is not clicking on any of the ad links on Facebook, so this just comes up out of nowhere. I have been told asking Facebook for help is not useful.</p><p>Any suggestions on what to try next?</p></blockquote><p></p>
[QUOTE="SethB, post: 800981, member: 78309"] Hi, I have a relative that I am trying to help out with a problem. Every so often when using Facebook, a webpage will pop up, locked to full screen mode, along with audio, with the typical tech support scam - your computer has been hacked, all your data is being stolen, you will be reported to your ISP, and call this number right away. The web page is always served from an AWS server. Malwarebytes, Hitman, Zemana find nothing. She says she is not clicking on any of the ad links on Facebook, so this just comes up out of nowhere. I have been told asking Facebook for help is not useful. Any suggestions on what to try next? [/QUOTE]
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