Troubleshooting File Not Deleting

kb99

Level 1
Describe the problem
He cannot open the folder, nor delete it.
What have you tried?
I tried to tell him to rename it and delete it. I have not told him to do any scans with anything.
He does not want to download anything like FileAssassin to assist him. That being said, who here can help a brother out.
 
what is the error he's getting when trying to delete the file? The best option is still FileAssassin so try to convince him to download it and remove the file. If he doesn't like the software he can uninstall it afterwards.
 
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Well he says the file is corrupted the last time I texted him. He says he cannot download anything, because he doesn't have administrator rights. He also says that it is a folder and he cannot open it anyway.
 
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If there's nothing important in the flash drive you can ask him to reformat the flash drive to remove all files on it. But do note that it will remove all files and they will be mostly unrecoverable unless he downloads another software to recover it.
 
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  • do error checking
  • then try to delete

1983152.jpg
 
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